{
  "owners": null,
  "title": "Mercedes-Benz recall 21V055: Mercedes-Benz Metris, Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and 2 more (2016 to 2020)",
  "url": "https://carsmultiverse.com/recall/21v055/",
  "summary": "Recall 21V055 (Mercedes-Benz): Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of inj...",
  "excerpt": "Mercedes-Benz Metris, Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500, Mercedes-Benz Sprinter 3500, Mercedes-Benz Sprinter 4500, model years 2016 to 2020. Filed by Daimler Vans USA, LLC and reported to NHTSA on 5 February 2021. 84,345 vehicles potentially affected. What the notice says Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash. Is your vehicle included? Check with your VIN at NHTSA , or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on. CarsMultiverse / Recalls Answered from the register this site holds. NHTSA is the record to act on. What the authority says can happen if this is not fixed: “Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.” 21V055 Daimler Vans USA, LLC Electrical System:Software 5 February 2021 2016-2020 MERCEDES-BENZ METRIS, MERCEDES-BENZ SPRINTER 1500, MERCEDES-BENZ SPRINTER 2500, MERCEDES-BENZ SPRINTER 3500, MERCEDES-BENZ SPRINTER 4500 Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of ",
  "register": {
    "authority": "NHTSA",
    "country": "United States",
    "index": "https://carsmultiverse.com/changed/"
  },
  "datePublished": "2026-08-23T21:39:09+00:00",
  "dateModified": "2026-09-16T18:57:28+00:00",
  "license": "https://creativecommons.org/licenses/by/4.0/",
  "citation": "CarsMultiverse, \"Mercedes-Benz recall 21V055: Mercedes-Benz Metris, Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and 2 more (2016 to 2020)\", https://carsmultiverse.com/recall/21v055/, licensed CC BY 4.0.",
  "note": "CarsMultiverse is an independent record, not a safety authority. To act on a recall, use the official register."
}