Volvo 9700. Published by Transport Canada as 2026444 on 18 September 2026. System: Label. 46 vehicles affected in Canada.
What the notice says On certain buses, the instruction label for how to use the entrance door as an emergency exit may not be clear. This could delay occupants from escaping the bus in an emergency.
Is your vehicle included? Check by VIN at Transport Canada, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
| Recall number | 2026444 |
|---|---|
| Manufacturer | Volvo Trucks |
| Manufacturer recall number | SR26-84 |
| Category | Bus |
| System | Label |
| Notice type | Compliance Mfr |
| Published | 18 September 2026 |
| Last updated by Transport Canada | 29 September 2026 |
| Model years | 2014-2025 |
| Vehicles named | Volvo 9700 |
What the notice says today
The issue
On certain buses, the instruction label for how to use the entrance door as an emergency exit may not be clear. This could delay occupants from escaping the bus in an emergency.
The safety risk
Unclear emergency exit instructions could cause confusion and delay occupants from exiting the bus during an emergency, increasing the risk of injury.
What will be done
Prevost will notify owners by mail and provide you with a new emergency exit label and instructions for where to install it. Alternatively, you may schedule an appointment to have the label installed at an authorized Prevost service center.
Version française (Transport Canada)
Problème : Sur certains autobus, l'étiquette indiquant comment utiliser la porte d'entrée comme sortie de secours pourrait ne pas être claire. Cela pourrait retarder l'évacuation des passagers en cas d'urgence. Risques pour la sécurité : Des instructions de sortie de secours difficiles à comprendre pourraient créer de la confusion et retarder l'évacuation des passagers en cas d'urgence et augmenter le risque de blessures. Mesures correctives : Prevost doit aviser les propriétaires par la poste et leur fournir une nouvelle étiquette de sortie de secours et des instructions sur l'endroit où l'installer. Les propriétaires peuvent également prendre rendez-vous pour faire installer l'étiquette dans un centre de service Prevost autorisé.
What it said before
Nothing has changed while we have been watching. We first read this notice on 30 September 2026 and last read it on 30 September 2026.
The copy we hold today hashes to fe259bc00a22949da7cbcbd0767c8467…, so if it is ever edited the change is provable rather than a matter of memory.
Last checked . No change has been recorded in the wording.
Official record: Transport Canada. Every Canada notice we hold: Canada.
Owners of these cars
No register publishes what happens after the letter. Owners do: tell us, in two taps.
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