Volvo Bus 9700, model years 2009 to 2025. Filed by Volvo Bus Corporation and reported to NHTSA on 18 September 2026. 1,236 vehicles potentially affected.
What the notice says Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Volvo Bus's own number for this recall: SR26-84. That is the number on the owner letter and on the dealer paperwork. 26V600 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 26V600 cover?
- Volvo Bus 9700, model years 2009-2025.
- What is wrong with them?
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- What can happen if it is not put right?
- The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
- Is there a fix yet?
- Yes, and it is free. Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Volvo Bus calls this recall SR26-84, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
affected
in the notice
caught
| Campaign | 26V600 |
|---|---|
| Filed by | Volvo Bus Corporation |
| System at fault | Equipment |
| Reported to NHTSA | 18 September 2026 |
| Model years | 2009-2025 |
| Vehicles named | VOLVO BUS 9700 |
What the notice says today
The defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The consequence
The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
The remedy
Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.
What it said before
Nothing has changed while we have been watching. We first read this campaign on 24 September 2026 and last read it on 24 September 2026.
The copy we hold today hashes to 7668b58e367b5fc29b0feafa4ca1be81…, so if it is ever edited the change is provable rather than a matter of memory.
Last checked . No change has been recorded in the wording.
Official record: NHTSA campaign 26V600.
Owners of these cars
No register publishes what happens after the letter. Owners do: tell us, in two taps.
Anonymous: no account, no cookie, nothing you type is stored beyond these choices. Figures appear once 3 owners have answered, and are published with the record under CC BY 4.0.