Ford Explorer was recalled under the maker’s own code 24S02 in the United States, in Canada and in the European Union. This is what each authority recorded, and which of them told the public first.
Code 24S02
Ford Explorer
- United States
- 24V031 · filed 19 January 2024
- Canada
- 2024026 · filed 22 January 2024
- European Union
- A12/00789/24 · published 29 March 2024
notified by Germany
risk recorded as Injuries (Serious risk)
The United States published it first. The European Union was last, 70 days later.
The defect, as America published it
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
The remedy, as America published it
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
One of the codes in the same fault, three registers.