Cadillac, Chevrolet, GMC was recalled under the maker’s own code N242454440 in the United States, in Canada and in the European Union. This is what each authority recorded, and which of them told the public first.
Code N242454440
Cadillac, Chevrolet, GMC
- United States
- 24V797 · filed 24 October 2024
- Canada
- 2024637 · filed 24 October 2024
- European Union
- SR/01871/26 · published 26 June 2026
notified by Germany
risk recorded as Injuries (Serious risk)
The United States published it first. The European Union was last, 610 days later.
The defect, as America published it
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
The remedy, as America published it
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
One of the codes in the same fault, three registers.