Transport Canada carries this recall as 2024644, dated 25 October 2024. The American register carries the same defect as campaign 24V801, dated 25 October 2024. They are the same defect because the manufacturer filed both under one internal campaign code, 24C34.
| Canada | United States | |
|---|---|---|
| Number | 2024644 | 24V801 |
| Dated | 25 October 2024 | 25 October 2024 |
| Register | Transport Canada | NHTSA |
| Make | Ford | |
Both registers carry the same date for this defect.
These are the dates each register records against its own notice. They are separate administrative acts in two countries, recorded by two authorities under two sets of rules, and this page does not claim that one caused the other or that owners in either country were contacted on those days. What it shows is that the same manufacturer campaign reached the two registers on different dates.
Read the American notice 24V801, including every earlier version of its wording this site holds. The Canadian register explains why the manufacturer code is published there and what that makes possible. Canada and America sets every matched pair side by side.
What Transport Canada published
- Recall number
- 2024644
- Recall date
- 25 October 2024
- Make
- Ford
- Models
- Explorer
- Model years
- 2025
- Vehicle class
- SUV
- System
- Visual System
- Raised as
- Compliance Mfr
- Vehicles affected
- 55
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue: rnUnder certain conditions, a problem with the accessory protocol image module (APIM) software could cause the rearview camera image not to display. Canadian regulations require the rearview image to display when the vehicle is reversing. rnrnSafety Risk: rnA rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. rnrnCorrective Actions: rnFord will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the APIM software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2024644.