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Owners of this vehicle were written to on 4 September 2026. The remedy was reworded on 9 September 2026, 5 days later, so the letter described the earlier version. Both versions are shown on this page. Back to the campaign.

CarsMultiverse/What changed

This is an independent copy of the official notice, kept so you can see what changed. CarsMultiverse is not a safety authority: to act on this recall, use the authority’s own version at NHTSA, or the official register for your country (linked at the foot of this page).


Between 9 September 2026, 04:50 UTC and 9 September 2026, 10:50 UTC, the text of the remedy (what the manufacturer will do about it) on campaign 25V789, filed by Ford, was replaced. The authority publishes one version at a time. This is both.

What changed

32 words were removed and 6 were added.

Removed from the earlier version

Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Interim letters, notifying owners of the safety risk, and instructions to limit the maximum charge of the battery were mailed December 8, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

Added in the version now published

Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

Both versions in full

As we read it on 9 September 2026

Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Interim letters, notifying owners of the safety risk, and instructions to limit the maximum charge of the battery were mailed December 8, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

As we read it on 9 September 2026

Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

Sealed

The version now published is fingerprinted, and that fingerprint is folded into a single number we publish once a day and cannot quietly recompute. It was fixed before you read this page. Follow the path below and you arrive at the seal we had already published: how the seal works.

The wording we publish for 25V789 is one of 1,485 notices sealed on 17 September 2026.

Fingerprint of this notice
9f8e f99d 3ac8 c3da 80b7 f789 a158 c51c c63d 42d3 310b 5d79 76bc e3d4 d0e0 2c4f
Position in that day’s seal
816 of 1,485
Seal published that day
e7c8 6f59 5a51 8db9 9725 6229 1714 66dd 7bf6 a65d a9fa e34f 5cb5 01b2 4189 fd88

This notice still matches the seal published on that date.

The audit path, 11 steps
  1. right 4a58 779f 9574 1134 feec 66d4 b63f 6391 56a7 e067 2512 d20c bd74 9b52 91ef c903
  2. right 560b 77c1 d21d 10cb 8549 ea06 e6ae 998e 73b2 202e b0e1 4dc2 d380 1424 ee4b ec2f
  3. right 4526 627e 465e 01e6 473e a3b9 71ab 6a54 4276 2755 cb31 658b 7cbb 4550 3c6c 79c8
  4. right b181 96d2 46e2 4f1d f9e3 864d 6dda 70f8 a5c5 f60b 3956 2dc9 cd8a 0890 ee8e a42d
  5. left 0b21 a4ba 1da8 7056 006a 59f2 975e 02f8 e550 3119 4f74 b321 827b 3735 92e9 b074
  6. left db16 ac2b dbcf 0c4a e3a9 413e c9bf bf09 cc3a 9895 fb54 d5d1 6208 5094 ffbd 0fd0
  7. right c2f2 f685 2436 dd85 4a8f fed9 4897 3746 3a88 b1d5 7f2c 80c4 5d45 7711 c508 f28a
  8. right f67d edcb 2385 43b5 667c 9345 63f5 9a4d 9ee3 8f9c 1520 1f7c 3dc7 eb56 4ba6 1bb9
  9. left 7828 813c e531 08cb 0238 8aab b2e6 b535 95e8 8ee7 ad28 a707 538f c0da 2446 147e
  10. left 07f0 922b f9a0 d483 114f 81b6 eb5b 3015 d225 6842 8e4c 4243 0237 6377 4729 2ced
  11. right f285 34e8 79b5 33cc 9383 67fa dddb bb0d 1d69 7166 1cfa 381f 6418 b0fc e771 8c44

Cite this version

CarsMultiverse (A.I.T. Multiverse Consulting Ltd). "Ford rewrote the remedy on recall 25V789, 9 September 2026." https://carsmultiverse.com/changed/25v789-remedy-2026-09-09/ Sealed 17 September 2026. Notice fingerprint 9f8ef99d3ac8c3da80b7f789a158c51cc63d42d3310b5d7976bce3d4d0e02c4f. Seal e7c86f595a518db997256229171466dd7bf6a65da9fae34f5cb501b24189fd88.

If this is your car

The fix itself was reworded. If this recall has already been carried out on your vehicle, it was carried out to whatever the instruction said at the time. If it has not been, book it - the repair is free either way.

A notice being edited is not by itself evidence of anything. Wording is corrected for ordinary reasons as well as significant ones, and we record that it changed without claiming to know why.

Check whether this campaign applies to your car · what to do if it does.

How we know

We re-read the wording of every campaign we hold on a rolling cycle and keep a dated copy with a SHA-256 of the text. This page exists because the hash we recorded on 9 September 2026 no longer matched the one we took on 9 September 2026. Nothing here is an interpretation of what the manufacturer meant; it is the difference between two files.

Recall wording is published by NHTSA and is US Government public domain. The dated copies, the comparison and the markings are CarsMultiverse.