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DVSA recall R/2024/011: Ford Transit Custom PHEV, Explorer, Transit Custom and 1 more (23S53: Plug-in Hybrid Electric…)

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Illustrative photo, not the recalled vehicle. Photo: CHUTTERSNAP / Unsplash
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Ford Transit Custom Phev, Explorer, Transit Custom, Transit Custom. Published by the DVSA as R/2024/011 on 12 February 2024.

Is your vehicle included? Check with your VIN at the DVSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.

CarsMultiverse/UK recalls

A recall published by DVSA, the British vehicle safety authority, with every version of its wording that this site has read. Unchanged since first read.

DVSA referenceR/2024/011
Launched12 February 2024
MakeFord (listed as FORD)
Manufacturer reference23S53
Vehicles listed1,153

Models

ModelVehiclesBuilt fromBuilt to
Transit Custom PHEVnot stated25 July 202230 July 2022
Explorer120 May 202020 May 2020
Transit Custom3621 September 20199 March 2020
Transit Custom1118 July 20205 November 2020
Transit Custom1119 December 202023 December 2020
Transit Custom6914 September 202114 December 2021
Transit Custom510 June 202227 July 2022
Transit Custom17119 September 201914 May 2020
Transit Custom3264 June 20205 November 2020
Transit Custom23122 October 20201 February 2021
Transit Custom1451 February 202117 April 2021
Transit Custom9229 September 202130 March 2022
Transit Custom4818 April 202210 June 2022
Transit Custom625 July 202230 July 2022
Explorer16 November 20196 November 2019
Explorer PHEVnot stated6 November 20196 November 2019
Transit Custom PHEVnot stated14 September 202114 December 2021
Transit Custom PHEVnot stated21 September 20199 March 2020
Transit Custom PHEVnot stated10 June 202227 July 2022
Transit Custom PHEVnot stated1 February 202117 April 2021
Transit Custom PHEVnot stated19 September 201914 May 2020
Transit Custom PHEVnot stated4 June 20205 November 2020
Transit Custom PHEVnot stated18 April 202210 June 2022
Transit Custom PHEVnot stated19 December 202023 December 2020
Transit Custom PHEVnot stated29 September 202130 March 2022
Transit Custom PHEVnot stated22 October 20201 February 2021
Transit Custom PHEVnot stated18 July 20205 November 2020
Explorer PHEVnot stated20 May 202020 May 2020

Concern

23S53 – Plug-in Hybrid Electric Vehicle – High Voltage Battery Diagnostic Inspection

Defect, as DVSA words it

The affected vehicles may have a manufacturing defect in one or more of the vehicles. High Voltage battery cells which may result in a cell with a lower than expected capacity. In certain cases the low-capacity cell may develop an internal short circuit.

Remedy, as DVSA words it

On affected vehicles the battery will be replaced.

What changed since we first read it

Nothing yet. The wording has been the same on every read since 4 September 2026. The file is read again every day; if DVSA rewrites the defect, remedy or concern, the old and new text will appear here with both dates.

The same recall in other registers

United StatesNHTSA campaign 23V626, 9 August 2023 (filed 187 days before the UK launch)
CanadaTransport Canada recall 2023507, 12 September 2023
European UnionSafety Gate alert A12/02543/23 from Germany, 20/10/2023

Matched through the manufacturer's own reference (23S53), which the registers share. See the same recall, Britain and America.

Check this recall on the DVSA service

Read from DVSA's bulk recalls file (RecallsFile.csv, 7 MB) on 17 September 2026; this recall first read on 4 September 2026, read 15 times since. Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA, Check vehicle recalls. CarsMultiverse is an independent site, not an authority: the official notice is the one on the DVSA service.

Ford elsewhere in this register

Ford is named on 371 notices in the copy of the DVSA’s register held here, of which these are the nearest to this one in time.

Reading this against the source

This page is what the DVSA published in its file of vehicle recalls, kept as it was read. The authority publishes only its current wording; if a notice is rewritten, the earlier version disappears there and is kept here. The whole register is at /uk-recalls, and how the reading is done is set out in the method.

This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Ford Explorer, in all seven, is kept on that vehicle's own page, with the newest in each.

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DVSA R/2024/011, Ford Transit Custom Phev and 3 more, every version kept at CarsMultiverse

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Owners of these cars

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