Skip to the record

CarsMultiverse/UK recalls

A recall published by DVSA, the British vehicle safety authority, with every version of its wording that this site has read. Unchanged since first read.

DVSA referenceR/2025/384
Launched25 September 2025
MakeJeep (listed as JEEP)
Manufacturer reference20C
Vehicles listed67

Models

ModelVehiclesBuilt fromBuilt to
Grand Cherokee6716 May 20232 May 2024

Concern

Jeep Grand Cherokee 2023-2024. 2nd row head restraints.

Defect, as DVSA words it

Vehicle reliability and your safety are a major concern for Jeep. The 2nd row head restraints on some 2023-2024 Grand Cherokee vehicles may contain an internal locking mechanism which can prevent the headrest from locking upright. A head restraint that does not lock may increase the risk of injury to seat occupants in certain types of crashes.

Remedy, as DVSA words it

The free of charge permanent repair is the Jeep dealer will inspect and if necessary replace each head restraint.

What changed since we first read it

Nothing yet. The wording has been the same on every read since 4 September 2026. The file is read again every day; if DVSA rewrites the defect, remedy or concern, the old and new text will appear here with both dates.

The same recall in other registers

No match found in the American, Canadian or European registers by manufacturer reference, because the reference DVSA lists is too short to match safely. A recall can exist abroad under a different reference; this site only claims a match when the reference agrees.

Check this recall on the DVSA service

Read from DVSA's bulk recalls file (RecallsFile.csv, 7 MB) on 4 September 2026; this recall first read on 4 September 2026, read once. Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA, Check vehicle recalls. CarsMultiverse is an independent site, not an authority: the official notice is the one on the DVSA service.

A project by A.I.T. Multiverse Consulting Ltd · cars@aitmultiverse.com