Tesla Model S, Model X. Published by Transport Canada as 2021038 on 29 January 2021. System: Electrical.
What the notice says Issue:
On certain vehicles, the internal memory for the media control unit (MCU) could run out of storage capacity over time. If this happens, the center display can turn off while driving and cause some of the car's systems not to work properly. This includes the rearview camera display, defrost/defog control …
Is your vehicle included? Check with your VIN at Transport Canada, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Tesla MODEL S in the other registers
This site holds seven national and European registers. Tesla MODEL S is named on 37 American notices, 8 British, 5 European, 2 Japanese and 6 Israeli. Those are separate campaigns, filed with separate authorities on their own schedules.
The American register
The British register
The European register
The Japanese register
The Israeli register
Nothing here says any of these is this notice in another country. A model recalled in one country is often recalled in another, in different words and at a different time, and the authorities do not cross-reference each other. Reading them together is the reason this site holds more than one register.
What Transport Canada published
- Recall number
- 2021038
- Recall date
- 29 January 2021
- Make
- Tesla
- Models
- Model S, Model X
- Model years
- 2012 to 2018
- Vehicle class
- SUV
- System
- Electrical
- Raised as
- Safety MFR
- Vehicles affected
- 9,023
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue:
On certain vehicles, the internal memory for the media control unit (MCU) could run out of storage capacity over time. If this happens, the center display can turn off while driving and cause some of the car's systems not to work properly. This includes the rearview camera display, defrost/defog control settings, and exterior turn signal lighting.Safety Risk:
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. A windshield that cannot be defrosted/defogged could reduce visibility. Turn signals that do not work could cause a following driver not to recognize that a vehicle ahead intends to turn. These conditions could increase the risk of a crash.Corrective Actions:
Tesla advises owners to ensure that their vehicle software is up to date. Tesla will notify owners by email, including when parts are available to schedule service to upgrade the internal memory in the MCU.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2021038.
Tesla elsewhere in this register
Tesla is named on 51 notices in the copy of Transport Canada’s register held here, of which these are the nearest to this one in time.
- 2021148 · 12 March 2021 · Model X, Model 3 · Seats And Restraints
- 2021318 · 25 May 2021 · Model 3, Model Y · Brakes
- 2021319 · 25 May 2021 · Model Y · Seats And Restraints
- 2021321 · 25 May 2021 · Model 3, Model Y · Seats And Restraints
- 2021649 · 25 October 2021 · Model 3, Model Y · Suspension
- 2021685 · 10 November 2021 · Model S · Airbag
- 2021714 · 19 November 2021 · Model Y · Steering
- 2021783 · 21 December 2021 · Model S · Structure
The same system: Electrical
686 notices in this register name Electrical. A defect that keeps returning under one heading is worth reading as a group rather than one notice at a time.
- 2021018 · 21 January 2021 · Escape, Sportsmen Classic, Sonic · Electrical
- 2021005 · 11 January 2021 · Ee 5, Sx-E 5 · Electrical
- 2021123 · 8 March 2021 · Sportage, Cadenza · Electrical
- 2021228 · 15 April 2021 · Impreza, Crosstrek · Electrical
- 2021315 · 24 May 2021 · Montana High Country · Electrical
- 2021327 · 26 May 2021 · Tellaro · Electrical
Reading this against the source
This page is what Transport Canada published in the Vehicle Recalls Database, kept as it was read. The authority publishes only its current wording; if a notice is rewritten, the earlier version disappears there and is kept here. The whole register is at /canada, and how the reading is done is set out in the method.
What the words on this notice mean — the system it is filed under, and what the filing type says about who found the fault.
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Tesla Model X, in all seven, is kept on that vehicle's own page, with the newest in each.
This register keeps an index of its own for every maker and every year it holds: Canadian recalls on a Tesla: 51 in the register, and 658 Canadian vehicle recalls filed in 2021.
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