What Transport Canada published
- Recall number
- 2021064
- Recall date
- 12 February 2021
- Make
- Mercedes-Benz
- Models
- A Class, Gt Class, Glb Class, Gla Class, Glc Class, Gle Class, Slc Class, Gls Class, S Class, Cla Class, G Class, B Class, Cls Class, Sl Class, C Class, E Class
- Model years
- 2019 to 2021
- Vehicle class
- SUV
- System
- Electrical
- Raised as
- Safety Mfr
- Vehicles affected
- 75,231
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue: rnOn certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. rn rnSafety Risk: rnIf the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services.rn rnCorrective Actions: rnMercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2021064.