Mercedes-Benz Glc Class, Cla Class, E Class, C Class. Published by Transport Canada as 2021112 on 3 March 2021. System: Other.
What the notice says Issue:
On certain vehicles equipped with the emergency calling (eCall) system, the communications module could be deactivated. As a result, the eCall may not work properly when there is a crash or when the SOS button is pressed.
Safety Risk:
If the eCall system does not work in an emergency situation, there …
Is your vehicle included? Check with your VIN at Transport Canada, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Mercedes-Benz GLC CLASS in the other registers
This site holds seven national and European registers. Mercedes-Benz GLC CLASS is named on 2 European notices. Those are separate campaigns, filed with separate authorities on their own schedules.
The European register
Nothing here says any of these is this notice in another country. A model recalled in one country is often recalled in another, in different words and at a different time, and the authorities do not cross-reference each other. Reading them together is the reason this site holds more than one register.
What Transport Canada published
- Recall number
- 2021112
- Recall date
- 3 March 2021
- Make
- Mercedes-Benz
- Models
- GLC Class, Cla Class, E Class, C Class
- Model years
- 2019 to 2020
- Vehicle class
- SUV
- System
- Other
- Raised as
- Safety MFR
- Vehicles affected
- 9
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue:
On certain vehicles equipped with the emergency calling (eCall) system, the communications module could be deactivated. As a result, the eCall may not work properly when there is a crash or when the SOS button is pressed.Safety Risk:
If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services.Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the communication module and verify that it is properly activated.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2021112.
Mercedes-Benz elsewhere in this register
Mercedes-Benz is named on 477 notices in the copy of Transport Canada’s register held here, of which these are the nearest to this one in time.
- 2021111 · 2 March 2021 · Gle Class · Tires
- 2021125 · 8 March 2021 · GLC Class · Engine
- 2021149 · 15 March 2021 · Sprinter · Brakes
- 2021170 · 22 March 2021 · Gle Coupe, Gla Class, Cla Class · Structure
- 2021185 · 26 March 2021 · GT Class, E Class · Electrical
- 2021076 · 19 February 2021 · Sprinter · Visual System
- 2021089 · 19 February 2021 · Gle Class · Brakes
- 2021064 · 12 February 2021 · A Class, GT Class, GLB Class · Electrical
The same system: Other
398 notices in this register name Other. A defect that keeps returning under one heading is worth reading as a group rather than one notice at a time.
- 2021417 · 7 July 2021 · Connect · Other
- 2020319 · 15 July 2020 · Urus · Other
- 2020223 · 22 May 2020 · Surveyor · Other
- 2020202 · 11 May 2020 · Expedition · Other
- 2022223 · 26 April 2022 · Ta Series, Ap45a, D Series · Other
- 2022504 · 8 September 2022 · Vesta, Jamboree, Augusta · Other
Reading this against the source
This page is what Transport Canada published in the Vehicle Recalls Database, kept as it was read. The authority publishes only its current wording; if a notice is rewritten, the earlier version disappears there and is kept here. The whole register is at /canada, and how the reading is done is set out in the method.
What the words on this notice mean — the system it is filed under, and what the filing type says about who found the fault.
This register keeps an index of its own for every maker and every year it holds: Canadian recalls on a Mercedes-Benz: 477 in the register, and 658 Canadian vehicle recalls filed in 2021.
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