What Transport Canada published
- Recall number
- 2021112
- Recall date
- 3 March 2021
- Make
- Mercedes-Benz
- Models
- Glc Class, Cla Class, E Class, C Class
- Model years
- 2019 to 2020
- Vehicle class
- SUV
- System
- Other
- Raised as
- Safety Mfr
- Vehicles affected
- 9
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue: rnOn certain vehicles equipped with the emergency calling (eCall) system, the communications module could be deactivated. As a result, the eCall may not work properly when there is a crash or when the SOS button is pressed. rn rnSafety Risk: rnIf the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. rn rnCorrective Actions: rnMercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the communication module and verify that it is properly activated.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2021112.