What Transport Canada published
- Recall number
- 2022263
- Recall date
- 20 May 2022
- Make
- Mercedes-Benz
- Models
- Cla Class, Gla Class, Glc Class, Gle Class, Gls Class, Slc Class, Amg Gt, A Class, G Class, Glb Class, S Class, E Class, Sl Class, Cls Class
- Model years
- 2019 to 2022
- Vehicle class
- Car
- System
- Other
- Raised as
- Safety Mfr
- Vehicles affected
- 49,728
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue: rnOn certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. rnrnSafety Risk: rnIf the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. rnrnCorrective Actions: rnMercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2022263.