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Canadian recall 2024338 (Jeep and 3 more), 2021 to 2023: Visual System

Warning lights on a car instrument panel
Illustrative photo, not the recalled vehicle. Photo: Andrew Thongkham / Unsplash
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Jeep Grand Cherokee, Pacifica, Durango, 1500, 2500, 3500. Published by Transport Canada as 2024338 on 13 June 2024. System: Visual System.

What the notice says Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: For the Grand Cherokee model, this recall affects 2022-2023 Jeep Grand Cherokee and …

Is your vehicle included? Check with your VIN at Transport Canada, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.

Jeep GRAND CHEROKEE in the other registers

This site holds seven national and European registers. Jeep GRAND CHEROKEE is named on 65 American notices, 43 British, 24 European and 120 Israeli. Those are separate campaigns, filed with separate authorities on their own schedules.

The American register

The British register

The European register

The Israeli register

Nothing here says any of these is this notice in another country. A model recalled in one country is often recalled in another, in different words and at a different time, and the authorities do not cross-reference each other. Reading them together is the reason this site holds more than one register.

What Transport Canada published

Recall number
2024338
Recall date
13 June 2024
Make
Jeep, Chrysler, Dodge, Ram
Models
Grand Cherokee, Pacifica, Durango, 1500, 2500, 3500, Promaster, Wagoneer, Grand Wagoneer, Compass
Model years
2021 to 2023
Vehicle class
Minivan
System
Visual System
Raised as
Compliance MFR
Vehicles affected
126,530
Register
Canada — Transport Canada, Vehicle Recalls Database

Issue:
On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Note: For the Grand Cherokee model, this recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models.

Safety Risk:
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Actions:
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the radio software.

The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2024338.

The Canadian register on this site

Jeep elsewhere in this register

Jeep is named on 334 notices in the copy of Transport Canada’s register held here, of which these are the nearest to this one in time.

The same system: Visual System

424 notices in this register name Visual System. A defect that keeps returning under one heading is worth reading as a group rather than one notice at a time.

Reading this against the source

This page is what Transport Canada published in the Vehicle Recalls Database, kept as it was read. The authority publishes only its current wording; if a notice is rewritten, the earlier version disappears there and is kept here. The whole register is at /canada, and how the reading is done is set out in the method.

What the words on this notice mean — the system it is filed under, and what the filing type says about who found the fault.

This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Jeep Grand Cherokee, in all seven, is kept on that vehicle's own page, with the newest in each.

This register keeps an index of its own for every maker and every year it holds: Canadian recalls on a Jeep: 334 in the register, and 672 Canadian vehicle recalls filed in 2024.

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Transport Canada 2024338, Jeep Grand Cherokee and 7 more, every version kept at CarsMultiverse

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Owners of these cars

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