Ford Odyssey, Ford Odyssey Lt, Ford Van Terra, Freightliner Odyssey Xl, Gm Odyssey, Gm Terra Transport, model year 2009. Filed by Turtle Top and reported to NHTSA on 30 July 2010. 14 vehicles potentially affected.
What the notice says Turtle top is recalling certain model year 2009 transit and shuttle buses equipped with certain ricon s series and k series l-model wheelchair lifts. the wheelchair lifts contain defective software that controls the lift up function. if the lift switch is released before the floor level limit switch is activated, the …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 10V354 cover?
- Ford Odyssey, Ford Odyssey LT, Ford Van Terra, Freightliner Odyssey XL, GM Odyssey, GM Terra Transport, model year 2009.
- What is wrong with them?
- TURTLE TOP IS RECALLING CERTAIN MODEL YEAR 2009 TRANSIT AND SHUTTLE BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. THE WHEELCHAIR LIFTS CONTAIN DEFECTIVE SOFTWARE THAT CONTROLS THE LIFT UP FUNCTION.
- What can happen if it is not put right?
- WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
- Is there a fix yet?
- TURTLE TOP IS WORKING WITH RICON AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS. PLEASE SEE RICON'S DEFECT REPORT 09E-061.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.”
affected
in the notice
caught
| Campaign | 10V354 |
|---|---|
| Filed by | TURTLE TOP |
| System at fault | Equipment Adaptive/Mobility |
| Reported to NHTSA | 30 July 2010 |
| Model years | 2009-2009 |
| Vehicles named | FORD ODYSSEY, FORD ODYSSEY LT, FORD VAN TERRA, FREIGHTLINER ODYSSEY XL, GM ODYSSEY, GM TERRA TRANSPORT |
What the notice says today
The consequence
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
The remedy
TURTLE TOP IS WORKING WITH RICON AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS. PLEASE SEE RICON'S DEFECT REPORT 09E-061. RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884, OR EMAILING AT WWW.DMATA@WABTEC.COM.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 289 notices in the record whose component field names equipment adaptive/mobility. Across that group the median wait before owners were written to was 36 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 10V354, wording as read on 17 September 2026. https://carsmultiverse.com/recall/10v354/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Turtle Top notices we hold
- 26V462: 2026 Terra Ford Transit buses
- 26V318: 2026 Terra Transit and Odyssey transit buses
- 24V356: 2024 Van Terra, Terra Transit, Odyssey, and Odyssey XL
- 20V141: 2019 Turtle Top Odyssey
- 18V603: 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts
- 16V281: model year 2016 Odyssey transit buses manufactured December 17, 2015, to March 29, 2016
- 16V009: model year 2006-2014 Odyssey, 2008-2009 and 2011 Odyssey LT, 2007-2008 and 2010-2012 Odyssey XL, 2008 and 2012 Terra Transport and 2007-2008 and 2013 Van Terra
- 15V396: model year 2006-2014 Odyssey, 2011 Odyssey LT, 2006-2012 Terra Transport, 2014 Terra Transport, and 2014 Van Terra
All 18 Turtle Top campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 10V354 on 17 September 2026, they were:
- Defect summary
bdbe89cc - Consequence
92205fc8 - Remedy
bd471956
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 10V354 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Turtle Top Terra Transport, in all seven, is kept on that vehicle's own page, with the newest in each.
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