Masterlock Tri-Ball Mount, model year 9999. Filed by Masterlock Co. and reported to NHTSA on 21 September 2011. 2,160 vehicles potentially affected.
What the notice says Masterlock is recalling certain aftermarket tri-ball mounts, part number 2948at, shipped between may 19, 2011, and july 13, 2011, and sold for use on motor vehicles. the 2-5/16" hitch ball may not have been designed to comply with the 10,000 lbs. load requirement and thus the weld can fail.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 11E037 cover?
- Masterlock Tri-Ball Mount.
- What is wrong with them?
- MASTERLOCK IS RECALLING CERTAIN AFTERMARKET TRI-BALL MOUNTS, PART NUMBER 2948AT, SHIPPED BETWEEN MAY 19, 2011, AND JULY 13, 2011, AND SOLD FOR USE ON MOTOR VEHICLES. THE 2-5/16" HITCH BALL MAY NOT HAVE BEEN DESIGNED TO COMPLY WITH THE 10,000 LBS. LOAD REQUIREMENT AND THUS THE WELD CAN FAIL.
- What can happen if it is not put right?
- IN THE EVENT THAT THE WELD FAILS, THE VEHICLE BEING TOWED CAN SEPARATE FROM THE TOWING VEHICLE, INCREASING THE RISK OF A CRASH.
- Is there a fix yet?
- Yes, and it is free. MASTERLOCK WILL REPLACE THE DEFECTIVE TRI-BALL MOUNTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 6, 2011. OWNERS MAY CONTACT MASTERLOCK AT 1-800-464-2088.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “IN THE EVENT THAT THE WELD FAILS, THE VEHICLE BEING TOWED CAN SEPARATE FROM THE TOWING VEHICLE, INCREASING THE RISK OF A CRASH.”
affected
in the notice
caught
| Campaign | 11E037 |
|---|---|
| Filed by | MASTERLOCK CO. |
| System at fault | Trailer Hitches |
| Reported to NHTSA | 21 September 2011 |
| Model years | 9999-9999 |
| Vehicles named | MASTERLOCK TRI-BALL MOUNT |
What the notice says today
The consequence
IN THE EVENT THAT THE WELD FAILS, THE VEHICLE BEING TOWED CAN SEPARATE FROM THE TOWING VEHICLE, INCREASING THE RISK OF A CRASH.
The remedy
MASTERLOCK WILL REPLACE THE DEFECTIVE TRI-BALL MOUNTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 6, 2011. OWNERS MAY CONTACT MASTERLOCK AT 1-800-464-2088.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 142 notices in the record whose component field names trailer hitches. Across that group the median wait before owners were written to was 32 days.
Last checked . No change has been recorded in the wording.
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 11E037, wording as read on 17 September 2026. https://carsmultiverse.com/recall/11e037/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 11E037 on 17 September 2026, they were:
- Defect summary
c6057c29 - Consequence
4e670dcb - Remedy
a4d83c65
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 11E037 · how the whole register is watched
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