Mack Chu, Mack Pinnacle (Cxu), model year 2015. Filed by Mack Trucks, Inc. and reported to NHTSA on 18 November 2014. 1,048 vehicles potentially affected.
What the notice says Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Mack's own number for this recall: SC0385. That is the number on the owner letter and on the dealer paperwork. 14V737 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 14V737 cover?
- Mack Chu, Mack Pinnacle (Cxu), model year 2015.
- What is wrong with them?
- Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned.
- What can happen if it is not put right?
- If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Mack calls this recall SC0385, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 14V737 |
|---|---|
| Filed by | Mack Trucks, Inc. |
| System at fault | Steering:Linkages:Tie Rod Assembly |
| Reported to NHTSA | 18 November 2014 |
| Model years | 2015-2015 |
| Vehicles named | MACK CHU, MACK PINNACLE (CXU) |
What the notice says today
The consequence
If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.
The remedy
Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 745 notices in the record whose component field names steering. Across that group the median wait before owners were written to was 39 days.
Last checked . No change has been recorded in the wording.
The same recall in other countries
This campaign carries a manufacturer code that also appears in another country’s register, which means the same defect was recalled there too.
- Canada: Transport Canada recall 2014526, recorded 20 November 2014 (within a week of the American filing)
Matched on SC0385, the manufacturer’s own number for this campaign, which is the only field the registers share. Exact match, nothing paired on brand and date. The two dates are adjacent instruments rather than the same one, so a difference of a day or two means nothing.
How often the two countries file on the same day · The European alerts
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 14V737, wording as read on 16 September 2026. https://carsmultiverse.com/recall/14v737/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Mack notices we hold
- 26V515: 2027 Anthem AN (4) and Pioneer PR (4)
- 26V509: 2025 TerraPro trucks
- 26V351: 2026 Anthem (AN), 2026-2027 Pioneer PR (4), Pinnacle (PI/PN), Granite (GR), and 2027 Anthem AN (4)
- 26V261: 2025-2027 Pioneer (4) and 2026-2027 Anthem (4)
- 26V207: 2025-2027 Pioneer (4) and 2027 Anthem (4) trailers
- 26V139: 2022-2027 TerraPro trucks
- 26E055: Grote replacement marker lights with part number 78513681
- 25V867: 2010-2016 Granite (GU) trucks
All 113 Mack campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 14V737 on 23 August 2026, they were:
- Defect summary
ce075a67 - Consequence
22516314 - Remedy
0bc6a600
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 14V737 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Mack Pinnacle (Cxu), in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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