Cadillac Escalade, Cadillac Escalade Esv, Cadillac Escalade Ext, Chevrolet Avalanche, Chevrolet Silverado, Chevrolet Suburban, model years 2011 to 2012. Filed by General Motors LLC and reported to NHTSA on 30 December 2014. 84,192 vehicles potentially affected.
What the notice says General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
The maker's own number for this recall: 14696 AND 14912. That is the number on the owner letter and on the dealer paperwork. 14V827 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 14V827 cover?
- Cadillac Escalade, Cadillac Escalade Esv, Cadillac Escalade Ext, Chevrolet Avalanche, Chevrolet Silverado, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, model years 2011-2012.
- What is wrong with them?
- General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles.
- What can happen if it is not put right?
- If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
- Is there a fix yet?
- Yes, and it is free. GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC).
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. The maker calls this recall 14696 AND 14912, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags m…”
affected
in the notice
caught
| Campaign | 14V827 |
|---|---|
| Filed by | General Motors LLC |
| System at fault | Electrical System:Ignition |
| Reported to NHTSA | 30 December 2014 |
| Model years | 2011-2012 |
| Vehicles named | CADILLAC ESCALADE, CADILLAC ESCALADE ESV, CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, CHEVROLET SILVERADO, CHEVROLET SUBURBAN, CHEVROLET TAHOE, GMC SIERRA, GMC YUKON, GMC YUKON XL |
What the notice says today
The consequence
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
The remedy
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 1,836 notices in the record whose component field names electrical system. Across that group the median wait before owners were written to was 41 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Cadillac Escalade recalls: 21 US campaigns
- Cadillac Escalade Esv recalls: 35 US campaigns
- Cadillac Escalade Ext recalls: 7 US campaigns
- Chevrolet Avalanche recalls: 5 US campaigns
- Chevrolet Silverado recalls: 21 US campaigns
- Chevrolet Suburban recalls: 25 US campaigns
- Chevrolet Tahoe recalls: 32 US campaigns
- GMC Sierra recalls: 20 US campaigns
- GMC Yukon recalls: 46 US campaigns
- GMC Yukon XL recalls: 34 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 14V827, wording as read on 16 September 2026. https://carsmultiverse.com/recall/14v827/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 14V827 on 23 August 2026, they were:
- Defect summary
6fd753d2 - Consequence
5a66cc36 - Remedy
fc1aa65d
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 14V827 · how the whole register is watched
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