Mazda Cx-5, Pilkington Replacement Windshield, model years 2014 to 9999. Filed by Pilkington North America, Inc. and reported to NHTSA on 19 January 2016. 193 vehicles potentially affected.
What the notice says Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 16E002 cover?
- Mazda Cx-5, Pilkington Replacement Windshield, model years 2014 onwards.
- What is wrong with them?
- Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system.
- What can happen if it is not put right?
- If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.”
affected
in the notice
caught
| Campaign | 16E002 |
|---|---|
| Filed by | PILKINGTON NORTH AMERICA, INC. |
| System at fault | Visibility:Windshield |
| Reported to NHTSA | 19 January 2016 |
| Model years | 2014-9999 |
| Vehicles named | MAZDA CX-5, PILKINGTON REPLACEMENT WINDSHIELD |
What the notice says today
The consequence
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
The remedy
Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 463 notices in the record whose component field names visibility. Across that group the median wait before owners were written to was 34 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 16E002, wording as read on 16 September 2026. https://carsmultiverse.com/recall/16e002/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 16E002 on 23 August 2026, they were:
- Defect summary
d83eedc8 - Consequence
3a00ecca - Remedy
50f5f129
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 16E002 · how the whole register is watched
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