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Mercedes-Benz C300, model year 2016. Filed by Mercedes-Benz USA, LLC. and reported to NHTSA on 15 June 2016. 17 vehicles potentially affected.

What the notice says Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.

Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.

CarsMultiverse/Recalls

What owners ask about this recall

Which vehicles does recall 16V438 cover?
Mercedes-Benz C300, model year 2016.
What is wrong with them?
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.
What can happen if it is not put right?
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Is there a fix yet?
Yes, and it is free. MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
What should I do now?
Check your own vehicle by its VIN with NHTSA, which is the record to act on.

Answered from the register this site holds. NHTSA is the record to act on.

What the authority says can happen if this is not fixed: “If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.”

17vehicles potentially
affected
1model named
in the notice
0rewrites we have
caught
reported 15 June 2016owners told 19 December 2016today
The defect reached the regulator on 15 June 2016. Owners were written to 187 days later, on 19 December 2016. The median across the 14,869 American recalls that carry both dates is 41 days, and nine in ten owners are written to within 107. This campaign is in the slowest tenth of the register.
Campaign16V438
Filed byMercedes-Benz USA, LLC.
System at faultSteering:Electric Power Assist System
Reported to NHTSA15 June 2016
Model years2016-2016
Vehicles namedMERCEDES-BENZ C300

What the notice says today

The consequence

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

The remedy

MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

What it said before

This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.

This is one of 745 notices in the record whose component field names steering. Across that group the median wait before owners were written to was 39 days.

Last checked . No change has been recorded in the wording.

The models named here, across their whole recall history

How to cite this record

Quoting the wording on this page means quoting a version, so the date belongs in the citation:

CarsMultiverse, recall 16V438, wording as read on 16 September 2026. https://carsmultiverse.com/recall/16v438/

The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.

The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.

The fingerprint of this notice

We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 16V438 on 23 August 2026, they were:

We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.

The wording we hold for 16V438 · how the whole register is watched

This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Mercedes-Benz C300, in all seven, is kept on that vehicle's own page, with the newest in each.

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NHTSA 16V438, Mercedes-Benz C300, every version kept at CarsMultiverse

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