Buick Encore, Buick Regal, Buick Verano, Chevrolet Cruze, Chevrolet Equinox, Chevrolet Malibu, model years 2010 to 2017. Filed by General Motors LLC and reported to NHTSA on 5 July 2016. 8,367 vehicles potentially affected.
What the notice says General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 16V502 cover?
- Buick Encore, Buick Regal, Buick Verano, Chevrolet Cruze, Chevrolet Equinox, Chevrolet Malibu, GMC Terrain, model years 2010-2017.
- What is wrong with them?
- General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK.
- What can happen if it is not put right?
- If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
- Is there a fix yet?
- Yes, and it is free. GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.”
affected
in the notice
caught
| Campaign | 16V502 |
|---|---|
| Filed by | General Motors LLC |
| System at fault | Electrical System:Ignition |
| Reported to NHTSA | 5 July 2016 |
| Model years | 2010-2017 |
| Vehicles named | BUICK ENCORE, BUICK REGAL, BUICK VERANO, CHEVROLET CRUZE, CHEVROLET EQUINOX, CHEVROLET MALIBU, GMC TERRAIN |
What the notice says today
The consequence
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 1,836 notices in the record whose component field names electrical system. Across that group the median wait before owners were written to was 41 days.
Last checked . No change has been recorded in the wording.
The same recall in other countries
This campaign carries a manufacturer code that also appears in another country’s register, which means the same defect was recalled there too.
- Canada: Transport Canada recall 2016341, recorded 30 June 2016 (within a week of the American filing)
Matched on 50490, the manufacturer’s own number for this campaign, which is the only field the registers share. Exact match, nothing paired on brand and date. The two dates are adjacent instruments rather than the same one, so a difference of a day or two means nothing.
How often the two countries file on the same day · The European alerts
The models named here, across their whole recall history
- Buick Encore recalls: 13 US campaigns
- Buick Regal recalls: 16 US campaigns
- Buick Verano recalls: 11 US campaigns
- Chevrolet Cruze recalls: 26 US campaigns
- Chevrolet Equinox recalls: 25 US campaigns
- Chevrolet Malibu recalls: 34 US campaigns
- GMC Terrain recalls: 21 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 16V502, wording as read on 16 September 2026. https://carsmultiverse.com/recall/16v502/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 16V502 on 23 August 2026, they were:
- Defect summary
10839f04 - Consequence
5ac9ab83 - Remedy
b25ec257
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 16V502 · how the whole register is watched
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