Safe Haven Wheelchair Tiedown, model year 9999. Filed by The New Haven Companies and reported to NHTSA on 20 January 2017. 9,535 vehicles potentially affected.
What the notice says The New Haven Companies (New Haven) is recalling certain Safe Haven Wheelchair Securement Tiedowns, model number NH56328P028. These tiedowns may not adequately secure a wheelchair in the event of a crash.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 17E004 cover?
- Safe Haven Wheelchair Tiedown.
- What is wrong with them?
- The New Haven Companies (New Haven) is recalling certain Safe Haven Wheelchair Securement Tiedowns, model number NH56328P028. These tiedowns may not adequately secure a wheelchair in the event of a crash.
- What can happen if it is not put right?
- If the tiedown fails in the event of a crash, the unrestrained wheelchair can increase the risk of injury to the occupant or those nearby.
- Is there a fix yet?
- Yes, and it is free. New Haven will notify the purchasers and through a third party, the tiedowns will be replaced, free of charge. The recall began on February 27, 2017. Owners may contact New Haven customer service at 1-818-686-7020.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “If the tiedown fails in the event of a crash, the unrestrained wheelchair can increase the risk of injury to the occupant or those nearby.”
affected
in the notice
caught
| Campaign | 17E004 |
|---|---|
| Filed by | The New Haven Companies |
| System at fault | Equipment Adaptive/Mobility |
| Reported to NHTSA | 20 January 2017 |
| Model years | 9999-9999 |
| Vehicles named | SAFE HAVEN WHEELCHAIR TIEDOWN |
What the notice says today
The consequence
If the tiedown fails in the event of a crash, the unrestrained wheelchair can increase the risk of injury to the occupant or those nearby.
The remedy
New Haven will notify the purchasers and through a third party, the tiedowns will be replaced, free of charge. The recall began on February 27, 2017. Owners may contact New Haven customer service at 1-818-686-7020.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 289 notices in the record whose component field names equipment adaptive/mobility. Across that group the median wait before owners were written to was 36 days.
Last checked . No change has been recorded in the wording.
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 17E004, wording as read on 16 September 2026. https://carsmultiverse.com/recall/17e004/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 17E004 on 23 August 2026, they were:
- Defect summary
043de01e - Consequence
ef600959 - Remedy
870694b2
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 17E004 · how the whole register is watched
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