Freightliner Sprinter 2500, Freightliner Sprinter 3500, Mercedes-Benz Metris, model years 2013 to 2016. Filed by Daimler Vans USA, LLC and reported to NHTSA on 21 April 2017. 3 vehicles potentially affected.
What the notice says Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 17V272 cover?
- Freightliner Sprinter 2500, Freightliner Sprinter 3500, Mercedes-Benz Metris, model years 2013-2016.
- What is wrong with them?
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
- What can happen if it is not put right?
- The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
- Is there a fix yet?
- Not yet, on the wording NHTSA publishes today. DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in t…”
affected
in the notice
caught
| Campaign | 17V272 |
|---|---|
| Filed by | Daimler Vans USA, LLC |
| System at fault | Electrical System:Software |
| Reported to NHTSA | 21 April 2017 |
| Model years | 2013-2016 |
| Vehicles named | FREIGHTLINER SPRINTER 2500, FREIGHTLINER SPRINTER 3500, MERCEDES-BENZ METRIS |
What the notice says today
The consequence
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
The remedy
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 1,836 notices in the record whose component field names electrical system. Across that group the median wait before owners were written to was 41 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Freightliner Sprinter 2500 recalls: 61 US campaigns
- Freightliner Sprinter 3500 recalls: 62 US campaigns
- Mercedes-Benz Metris recalls: 31 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 17V272, wording as read on 16 September 2026. https://carsmultiverse.com/recall/17v272/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 17V272 on 23 August 2026, they were:
- Defect summary
c95d6fab - Consequence
ba268c40 - Remedy
be66cd10
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 17V272 · how the whole register is watched
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