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Metro Link 28sh, Metro Link 28wc, model years 2016 to 2017. Filed by Metro Worldwide, LLC and reported to NHTSA on 1 September 2017. 18 vehicles potentially affected.

What the notice says Metro Worldwide LLC (Metro Worldwide) is recalling certain 2016-2017 Metro Link 28WC and 28SH transit buses. In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) capacity. As such, these vehicles fail to comply with the …

Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.

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What owners ask about this recall

Which vehicles does recall 17V550 cover?
Metro Link 28Sh, Metro Link 28Wc, model years 2016-2017.
What is wrong with them?
Metro Worldwide LLC (Metro Worldwide) is recalling certain 2016-2017 Metro Link 28WC and 28SH transit buses. In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) capacity.
What can happen if it is not put right?
Being overloaded can cause a loss of vehicle control, premature tire wear, or failure of suspension and braking systems, increasing the risk of a crash.
Is there a fix yet?
Yes, and it is free. Metro Worldwide will notify owners, and dealers will inspect the vehicles, removing a seat as necessary to get the vehicles within the GVWR and GAWR requirements, free of charge. The recall began on September 15, 2017. Owners may contact Metro Worldwide customer service at 1-641-903-7369.
What should I do now?
Check your own vehicle by its VIN with NHTSA, which is the record to act on.

Answered from the register this site holds. NHTSA is the record to act on.

What the authority says can happen if this is not fixed: “Being overloaded can cause a loss of vehicle control, premature tire wear, or failure of suspension and braking systems, increasing the risk of a crash.”

18vehicles potentially
affected
2models named
in the notice
0rewrites we have
caught
reported 1 September 2017owners told 15 September 2017today
The defect reached the regulator on 1 September 2017. Owners were written to 14 days later, on 15 September 2017. The median across the 14,869 American recalls that carry both dates is 41 days, and nine in ten owners are written to within 107. This campaign was quicker than most.
Campaign17V550
Filed byMetro Worldwide, LLC
System at faultEquipment:Other:Labels
Reported to NHTSA1 September 2017
Model years2016-2017
Vehicles namedMETRO LINK 28SH, METRO LINK 28WC

What the notice says today

The consequence

Being overloaded can cause a loss of vehicle control, premature tire wear, or failure of suspension and braking systems, increasing the risk of a crash.

The remedy

Metro Worldwide will notify owners, and dealers will inspect the vehicles, removing a seat as necessary to get the vehicles within the GVWR and GAWR requirements, free of charge. The recall began on September 15, 2017. Owners may contact Metro Worldwide customer service at 1-641-903-7369.

What it said before

This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.

This is one of 2,632 notices in the record whose component field names equipment. Across that group the median wait before owners were written to was 29 days.

Last checked . No change has been recorded in the wording.

How to cite this record

Quoting the wording on this page means quoting a version, so the date belongs in the citation:

CarsMultiverse, recall 17V550, wording as read on 16 September 2026. https://carsmultiverse.com/recall/17v550/

The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.

The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.

The fingerprint of this notice

We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 17V550 on 23 August 2026, they were:

We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.

The wording we hold for 17V550 · how the whole register is watched

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NHTSA 17V550, Metro Link 28Sh and 1 more, every version kept at CarsMultiverse

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