Freightliner Sprinter 2500, Freightliner Sprinter 3500, Mercedes-Benz Sprinter 2500, Mercedes-Benz Sprinter 3500, model year 2018. Filed by Daimler Vans USA, LLC and reported to NHTSA on 24 October 2018. 76 vehicles potentially affected.
What the notice says Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 18V743 cover?
- Freightliner Sprinter 2500, Freightliner Sprinter 3500, Mercedes-Benz Sprinter 2500, Mercedes-Benz Sprinter 3500, model year 2018.
- What is wrong with them?
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components.
- What can happen if it is not put right?
- In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
- Is there a fix yet?
- Yes, and it is free. DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.”
affected
in the notice
caught
| Campaign | 18V743 |
|---|---|
| Filed by | Daimler Vans USA, LLC |
| System at fault | Latches/Locks/Linkages:Doors:Latch |
| Reported to NHTSA | 24 October 2018 |
| Model years | 2018-2018 |
| Vehicles named | FREIGHTLINER SPRINTER 2500, FREIGHTLINER SPRINTER 3500, MERCEDES-BENZ SPRINTER 2500, MERCEDES-BENZ SPRINTER 3500 |
What the notice says today
The consequence
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
The remedy
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 237 notices in the record whose component field names latches/locks/linkages. Across that group the median wait before owners were written to was 49 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Freightliner Sprinter 2500 recalls: 61 US campaigns
- Freightliner Sprinter 3500 recalls: 62 US campaigns
- Mercedes Benz Sprinter 2500 recalls: 3 US campaigns
- Mercedes Benz Sprinter 3500 recalls: 3 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 18V743, wording as read on 16 September 2026. https://carsmultiverse.com/recall/18v743/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 18V743 on 23 August 2026, they were:
- Defect summary
31e4d486 - Consequence
e89cdebf - Remedy
f87675eb
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 18V743 · how the whole register is watched
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