Custom Truck & Body Works Pumper, Custom Truck & Body Works Rescue Truck, Custom Truck & Body Works Tanker, Custom Truck & Body Works Type 1 Ambulance, Custom Truck & Body Works Type 2 Ambulance, Custom Truck & Body Works Type 3 Ambulance, model years 2017 to 2019. Filed by Custom Truck And Body Works and reported to NHTSA on 20 December 2018. 28 vehicles potentially affected.
What the notice says Custom Trucks And Body Works (Custom Trucks) is recalling certain 2017-2019 Type I, II and III Ambulances, Rescue Trucks, Pump Trucks and Tanker Trucks equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 18V920 cover?
- Custom Truck & Body Works Pumper, Custom Truck & Body Works Rescue Truck, Custom Truck & Body Works Tanker, Custom Truck & Body Works Type 1 Ambulance, Custom Truck & Body Works Type 2 Ambulance, Custom Truck & Body Works Type 3 Ambulance, model years 2017-2019.
- What is wrong with them?
- Custom Trucks And Body Works (Custom Trucks) is recalling certain 2017-2019 Type I, II and III Ambulances, Rescue Trucks, Pump Trucks and Tanker Trucks equipped with Whelen accessory brake lights.
- What can happen if it is not put right?
- If the brake lights falsely illuminate, other drivers could become confused, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Custom Trucks will notify owners, and dealers will replace the brake lights, free of charge. The recall began February 28, 2019. Owners may contact Custom Trucks customer service at 1-706-553-9178 or Whelen customer service at 1-860-718-2331.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “If the brake lights falsely illuminate, other drivers could become confused, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 18V920 |
|---|---|
| Filed by | Custom Truck And Body Works |
| System at fault | Exterior Lighting:Brake Lights |
| Reported to NHTSA | 20 December 2018 |
| Model years | 2017-2019 |
| Vehicles named | CUSTOM TRUCK & BODY WORKS PUMPER, CUSTOM TRUCK & BODY WORKS RESCUE TRUCK, CUSTOM TRUCK & BODY WORKS TANKER, CUSTOM TRUCK & BODY WORKS TYPE 1 AMBULANCE, CUSTOM TRUCK & BODY WORKS TYPE 2 AMBULANCE, CUSTOM TRUCK & BODY WORKS TYPE 3 AMBULANCE |
What the notice says today
The consequence
If the brake lights falsely illuminate, other drivers could become confused, increasing the risk of a crash.
The remedy
Custom Trucks will notify owners, and dealers will replace the brake lights, free of charge. The recall began February 28, 2019. Owners may contact Custom Trucks customer service at 1-706-553-9178 or Whelen customer service at 1-860-718-2331.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 663 notices in the record whose component field names exterior lighting. Across that group the median wait before owners were written to was 43 days.
Last checked . No change has been recorded in the wording.
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 18V920, wording as read on 16 September 2026. https://carsmultiverse.com/recall/18v920/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 18V920 on 23 August 2026, they were:
- Defect summary
5966ffb1 - Consequence
99dea366 - Remedy
b5421c8c
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 18V920 · how the whole register is watched
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