Audi Q7, Audi Q8, Audi S5, Audi S5 Cabriolet, model year 2019. Filed by Volkswagen Group of America, Inc. and reported to NHTSA on 20 February 2019. 34 vehicles potentially affected.
What the notice says Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Audi's own number for this recall: 40O4/40O6. That is the number on the owner letter and on the dealer paperwork. 19V114 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 19V114 cover?
- Audi Q7, Audi Q8, Audi S5, Audi S5 Cabriolet, model year 2019.
- What is wrong with them?
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
- What can happen if it is not put right?
- Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
- Is there a fix yet?
- Yes, and it is free. Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Audi calls this recall 40O4/40O6, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Loose shock absorbers may impair vehicle steering, increasing the risk of crash.”
affected
in the notice
caught
| Campaign | 19V114 |
|---|---|
| Filed by | Volkswagen Group of America, Inc. |
| System at fault | Suspension:Front:Shock Absorber |
| Reported to NHTSA | 20 February 2019 |
| Model years | 2019-2019 |
| Vehicles named | AUDI Q7, AUDI Q8, AUDI S5, AUDI S5 CABRIOLET |
What the notice says today
The consequence
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
The remedy
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 732 notices in the record whose component field names suspension. Across that group the median wait before owners were written to was 33 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Audi Q7 recalls: 25 US campaigns since 2016
- Audi Q8 recalls: 16 US campaigns
- Audi S5 recalls: 14 US campaigns
- Audi S5 Cabriolet recalls: 11 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 19V114, wording as read on 16 September 2026. https://carsmultiverse.com/recall/19v114/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Audi notices we hold
- 26V266: 2025 Q5, Q5 Sportback, SQ5, and SQ5 Sportback
- 26V240: 2019-2023 Audi E-Tron Quattro, 2020-2023 Audi E-Tron Sportback, 2024 Q8 E-Tron, Q8 Sportback E-Tron, SQ8 E-Tron, and SQ8 Sportback E-Tron
- 26V209: 2026 Q3
- 26V125: 2019 Audi Q8, Audi A7, and Audi A6
- 25V900: 2019-2026
- 25V899: 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron
- 25V294: 2022-2024 Q5 Quattro and Q5 Sportback Quattro
- 25V227: 2022-2023 RS E-TRON GT and E-TRON GT
All 59 Audi campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 19V114 on 23 August 2026, they were:
- Defect summary
51814761 - Consequence
a02b2c4e - Remedy
e59a664e
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 19V114 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Audi S5 Cabriolet, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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