Collins De416, Collins De500, Collins De516, Collins Dh400, Collins Dh500, Collins Dh516, model years 2015 to 2019. Filed by Collins Bus Corporation and reported to NHTSA on 19 March 2019. 3,787 vehicles potentially affected.
What the notice says Collins Bus Corporation (Collins Bus) is recalling certain 2015-2019 Midbus DH500, DH516, DH400, DE416, DE500, DE516, TH400, SH416, and SH400 school buses equipped with HSM 39-INCH FB11 restraining barriers. In a hard braking situation or vehicle crash event, the barrier may not properly restrain an unbelted seat …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Collins's own number for this recall: 19E-010. That is the number on the owner letter and on the dealer paperwork. 19V211 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 19V211 cover?
- Collins De416, Collins De500, Collins De516, Collins DH400, Collins DH500, Collins DH516, Collins SH400, Collins SH416, model years 2015-2019.
- What is wrong with them?
- Collins Bus Corporation (Collins Bus) is recalling certain 2015-2019 Midbus DH500, DH516, DH400, DE416, DE500, DE516, TH400, SH416, and SH400 school buses equipped with HSM 39-INCH FB11 restraining barriers.
- What can happen if it is not put right?
- Failure to properly restrain an unbelted seat occupant can increase the risk of injury.
- Is there a fix yet?
- Yes, and it is free. Collins will notify owners, and HSM dealers will reinforce the barrier frame, free of charge. The recall began April 12, 2019. Owners may contact Collins customer service at 1-800-533-1850, extension 424. Collins' number for this recall is 19E-010.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Collins calls this recall 19E-010, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Failure to properly restrain an unbelted seat occupant can increase the risk of injury.”
affected
in the notice
caught
| Campaign | 19V211 |
|---|---|
| Filed by | Collins Bus Corporation |
| System at fault | Seats:Barriers |
| Reported to NHTSA | 19 March 2019 |
| Model years | 2015-2019 |
| Vehicles named | COLLINS DE416, COLLINS DE500, COLLINS DE516, COLLINS DH400, COLLINS DH500, COLLINS DH516, COLLINS SH400, COLLINS SH416, COLLINS TH400 |
What the notice says today
The consequence
Failure to properly restrain an unbelted seat occupant can increase the risk of injury.
The remedy
Collins will notify owners, and HSM dealers will reinforce the barrier frame, free of charge. The recall began April 12, 2019. Owners may contact Collins customer service at 1-800-533-1850, extension 424. Collins' number for this recall is 19E-010.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 459 notices in the record whose component field names seats. Across that group the median wait before owners were written to was 44 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Collins De500 recalls: 3 US campaigns
- Collins De516 recalls: 4 US campaigns
- Collins DH400 recalls: 5 US campaigns
- Collins DH500 recalls: 7 US campaigns
- Collins DH516 recalls: 6 US campaigns
- Collins SH400 recalls: 4 US campaigns
- Collins TH400 recalls: 3 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 19V211, wording as read on 16 September 2026. https://carsmultiverse.com/recall/19v211/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Collins notices we hold
- 22V699: 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses
- 19V749: 2018-2019 TL400, TL408, TH400 and TH408 school buses
- 18V584: 2012-2018 School Buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts
All 4 Collins campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 19V211 on 23 August 2026, they were:
- Defect summary
79742eb3 - Consequence
b3570531 - Remedy
3b0cf405
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 19V211 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Collins De500, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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