Mercedes-Benz Metris, model years 2018 to 2019. Filed by Daimler Vans USA, LLC and reported to NHTSA on 25 June 2019. 2 vehicles potentially affected.
What the notice says Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Mercedes-Benz's own number for this recall: VS2LENKEPS. That is the number on the owner letter and on the dealer paperwork. 19V489 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 19V489 cover?
- Mercedes-Benz Metris, model years 2018-2019.
- What is wrong with them?
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
- What can happen if it is not put right?
- An unexpected loss of power steering assist can increase the risk of crash.
- Is there a fix yet?
- Yes, and it is free. DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Mercedes-Benz calls this recall VS2LENKEPS, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “An unexpected loss of power steering assist can increase the risk of crash.”
affected
in the notice
caught
| Campaign | 19V489 |
|---|---|
| Filed by | Daimler Vans USA, LLC |
| System at fault | Steering |
| Reported to NHTSA | 25 June 2019 |
| Model years | 2018-2019 |
| Vehicles named | MERCEDES-BENZ METRIS |
What the notice says today
The consequence
An unexpected loss of power steering assist can increase the risk of crash.
The remedy
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 745 notices in the record whose component field names steering. Across that group the median wait before owners were written to was 39 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 19V489, wording as read on 16 September 2026. https://carsmultiverse.com/recall/19v489/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 19V489 on 23 August 2026, they were:
- Defect summary
b0f47ee2 - Consequence
adb838fe - Remedy
a9e12507
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 19V489 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Mercedes-Benz Metris, in all seven, is kept on that vehicle's own page, with the newest in each.
Put this notice on your site
A small badge that links here and names the register's reference. It costs one line of HTML and needs no key.
The badge is free to use. It links to this page and nowhere else, and it never shows advertising.
Owners of these cars
No register publishes what happens after the letter. Owners do: tell us, in two taps.
Anonymous: no account, no cookie, nothing you type is stored beyond these choices. Figures appear once 3 owners have answered, and are published with the record under CC BY 4.0.