Mercedes-Benz Gle350, Mercedes-Benz Gle450, model year 2020. Filed by Mercedes-Benz USA, LLC. and reported to NHTSA on 9 September 2019. 1,478 vehicles potentially affected.
What the notice says Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Mercedes-Benz's own number for this recall: 2019090005. That is the number on the owner letter and on the dealer paperwork. 19V648 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 19V648 cover?
- Mercedes-Benz Gle350, Mercedes-Benz Gle450, model year 2020.
- What is wrong with them?
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats.
- What can happen if it is not put right?
- Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
- Is there a fix yet?
- Yes, and it is free. MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Mercedes-Benz calls this recall 2019090005, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.”
affected
in the notice
caught
| Campaign | 19V648 |
|---|---|
| Filed by | Mercedes-Benz USA, LLC. |
| System at fault | Equipment:Other:Owners/Service/Other Manual |
| Reported to NHTSA | 9 September 2019 |
| Model years | 2020-2020 |
| Vehicles named | MERCEDES-BENZ GLE350, MERCEDES-BENZ GLE450 |
What the notice says today
The consequence
Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
The remedy
MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 2,632 notices in the record whose component field names equipment. Across that group the median wait before owners were written to was 29 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 19V648, wording as read on 16 September 2026. https://carsmultiverse.com/recall/19v648/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 19V648 on 23 August 2026, they were:
- Defect summary
2f900cd2 - Consequence
914d591a - Remedy
0546770d
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 19V648 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Mercedes-Benz Gle350, in all seven, is kept on that vehicle's own page, with the newest in each.
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