Glaval Bus Apollo, Glaval Bus Commute, Glaval Bus Concorde Ii, Glaval Bus Entourage, Glaval Bus Legacy, Glaval Bus Primetime, model years 2018 to 2019. Filed by Forest River, Inc. and reported to NHTSA on 18 November 2019. 356 vehicles potentially affected.
What the notice says Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
The maker's own number for this recall: 05-1115. That is the number on the owner letter and on the dealer paperwork. 19V824 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 19V824 cover?
- Glaval Bus Apollo, Glaval Bus Commute, Glaval Bus Concorde Ii, Glaval Bus Entourage, Glaval Bus Legacy, Glaval Bus Primetime, Glaval Bus Titan, Glaval Bus Titan Ii Low Floor, model years 2018-2019.
- What is wrong with them?
- Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches.
- What can happen if it is not put right?
- If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
- Is there a fix yet?
- Yes, and it is free. Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. The maker calls this recall 05-1115, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.”
affected
in the notice
caught
| Campaign | 19V824 |
|---|---|
| Filed by | Forest River, Inc. |
| System at fault | Structure:Emergency:Escape/Egress/Exit |
| Reported to NHTSA | 18 November 2019 |
| Model years | 2018-2019 |
| Vehicles named | GLAVAL BUS APOLLO, GLAVAL BUS COMMUTE, GLAVAL BUS CONCORDE II, GLAVAL BUS ENTOURAGE, GLAVAL BUS LEGACY, GLAVAL BUS PRIMETIME, GLAVAL BUS TITAN, GLAVAL BUS TITAN II LOW FLOOR, GLAVAL BUS UNIVERSAL |
What the notice says today
The consequence
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
The remedy
Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 901 notices in the record whose component field names structure. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Glaval Bus Apollo recalls: 15 US campaigns
- Glaval Bus Commute recalls: 9 US campaigns
- Glaval Bus Concorde Ii recalls: 20 US campaigns
- Glaval Bus Entourage recalls: 23 US campaigns
- Glaval Bus Legacy recalls: 17 US campaigns
- Glaval Bus Primetime recalls: 11 US campaigns
- Glaval Bus Titan recalls: 5 US campaigns
- Glaval Bus Titan Ii Low Floor recalls: 7 US campaigns
- Glaval Bus Universal recalls: 16 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 19V824, wording as read on 16 September 2026. https://carsmultiverse.com/recall/19v824/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 19V824 on 23 August 2026, they were:
- Defect summary
0ab22464 - Consequence
d7510c2d - Remedy
c38148fe
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 19V824 · how the whole register is watched
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