Key Safety Systems Rear Seatbelt Cfr Retract, model year 9999. Filed by Key Safety Systems, Inc. (dba Joyson) and reported to NHTSA on 6 March 2020. 108,047 vehicles potentially affected.
What the notice says Key Safety Systems, Inc. dba Joyson Safety Systems (Joyson) is recalling certain rear seat belt retractors equipped with a dual mode belt locking mechanism. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Key Safety Systems's own number for this recall: QN3998. That is the number on the owner letter and on the dealer paperwork. 20E011 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 20E011 cover?
- Key Safety Systems Rear Seatbelt CFR Retract.
- What is wrong with them?
- Key Safety Systems, Inc. dba Joyson Safety Systems (Joyson) is recalling certain rear seat belt retractors equipped with a dual mode belt locking mechanism. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
- What can happen if it is not put right?
- In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
- Is there a fix yet?
- Yes, and it is free. Joyson will notify the vehicle manufacturers that purchased the seat belt retractors. Dealers for those companies will notify owners, and replace the rear retractor assemblies, as necessary, free of charge. Owners may contact Joyson customer service at 1-586-726-3800.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Key Safety Systems calls this recall QN3998, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.”
affected
in the notice
caught
| Campaign | 20E011 |
|---|---|
| Filed by | Key Safety Systems, Inc. (dba Joyson) |
| System at fault | Seat Belts:Rear/Other |
| Reported to NHTSA | 6 March 2020 |
| Model years | 9999-9999 |
| Vehicles named | KEY SAFETY SYSTEMS REAR SEATBELT CFR RETRACT |
What the notice says today
The consequence
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
The remedy
Joyson will notify the vehicle manufacturers that purchased the seat belt retractors. Dealers for those companies will notify owners, and replace the rear retractor assemblies, as necessary, free of charge. Owners may contact Joyson customer service at 1-586-726-3800. Joyson's number for this recall is QN3998.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 451 notices in the record whose component field names seat belts. Across that group the median wait before owners were written to was 48 days.
Last checked . No change has been recorded in the wording.
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 20E011, wording as read on 15 September 2026. https://carsmultiverse.com/recall/20e011/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 20E011 on 23 August 2026, they were:
- Defect summary
6fc5c25d - Consequence
78024d75 - Remedy
f73e2162
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 20E011 · how the whole register is watched
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