Crossroads Redwood, Dutchmen Voltage, Keystone Alpine, Keystone Avalanche, Keystone Fuzion, Keystone Laredo, model year 2020. Filed by Keystone RV Company and reported to NHTSA on 12 June 2020. 428 vehicles potentially affected.
What the notice says Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Keystone's own number for this recall: 20-375. That is the number on the owner letter and on the dealer paperwork. 20V351 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 20V351 cover?
- Crossroads Redwood, Dutchmen Voltage, Keystone Alpine, Keystone Avalanche, Keystone Fuzion, Keystone Laredo, Keystone Montana, Keystone Raptor, model year 2020.
- What is wrong with them?
- Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
- What can happen if it is not put right?
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- Is there a fix yet?
- Yes, and it is free. Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Keystone calls this recall 20-375, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.”
affected
in the notice
caught
| Campaign | 20V351 |
|---|---|
| Filed by | Keystone RV Company |
| System at fault | Visibility:Glass, Side/Rear |
| Reported to NHTSA | 12 June 2020 |
| Model years | 2020-2020 |
| Vehicles named | CROSSROADS REDWOOD, DUTCHMEN VOLTAGE, KEYSTONE ALPINE, KEYSTONE AVALANCHE, KEYSTONE FUZION, KEYSTONE LAREDO, KEYSTONE MONTANA, KEYSTONE RAPTOR |
What the notice says today
The consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The remedy
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 463 notices in the record whose component field names visibility. Across that group the median wait before owners were written to was 34 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Crossroads Redwood recalls: 11 US campaigns
- Dutchmen Voltage recalls: 23 US campaigns
- Keystone Alpine recalls: 16 US campaigns
- Keystone Avalanche recalls: 17 US campaigns
- Keystone Fuzion recalls: 30 US campaigns
- Keystone Laredo recalls: 16 US campaigns
- Keystone Montana recalls: 27 US campaigns
- Keystone Raptor recalls: 27 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 20V351, wording as read on 16 September 2026. https://carsmultiverse.com/recall/20v351/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Keystone notices we hold
- 26V313: 2024 Cougar, 2025-2026 Alpine, 2026 Montana, and Walkabout recreational trailers
- 26V211: 2026 Montana fifth wheel recreational trailers
- 26V161: 2026 Montana fifth wheel recreational trailers
- 26V045: 2026 Coleman travel trailers
- 26V026: 2025-2026 Fuzion, Raptor, Redwood, and 2024-2026 Voltage travel trailers
- 25V844: 2026 Impact and Carbon recreational trailers equipped with 3000 series patio rail kits
- 25V771: 2024-2026 Voltage recreational trailers
- 25V547: 2026 Springdale and Hideout travel trailers
All 170 Keystone campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 20V351 on 23 August 2026, they were:
- Defect summary
80fa5b79 - Consequence
310c2356 - Remedy
249a57d9
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 20V351 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Keystone Avalanche, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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