Jayco Northpoint, model year 2017. Filed by Jayco, Inc. and reported to NHTSA on 2 July 2020. 1,409 vehicles potentially affected.
What the notice says Jayco, Inc. (Jayco) is recalling certain 2017 North Point fifth wheel trailers. The leaf springs in the front and rear suspension of the vehicle do not provide adequate load support and may allow the tires to contact the surrounding structure under certain dynamic load conditions.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Jayco's own number for this recall: 9901513. That is the number on the owner letter and on the dealer paperwork. 20V385 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 20V385 cover?
- Jayco Northpoint, model year 2017.
- What is wrong with them?
- Jayco, Inc. (Jayco) is recalling certain 2017 North Point fifth wheel trailers. The leaf springs in the front and rear suspension of the vehicle do not provide adequate load support and may allow the tires to contact the surrounding structure under certain dynamic load conditions.
- What can happen if it is not put right?
- Tires contact with the wheel well or surrounding structure may cause damage to the tire, or cause premature tire wear, and loss of control, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Jayco will notify owners, and dealers will install a rubber bump stop into the top sides of the axles, as well as inspect the suspension and replace any defective leaf springs as necessary. Tires with visible damage will be replaced as well. All repairs will be performed free of charge.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Jayco calls this recall 9901513, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Tires contact with the wheel well or surrounding structure may cause damage to the tire, or cause premature tire wear, and loss of control, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 20V385 |
|---|---|
| Filed by | Jayco, Inc. |
| System at fault | Suspension:Front:Springs:Leaf Spring Assembly |
| Reported to NHTSA | 2 July 2020 |
| Model years | 2017-2017 |
| Vehicles named | JAYCO NORTHPOINT |
What the notice says today
The consequence
Tires contact with the wheel well or surrounding structure may cause damage to the tire, or cause premature tire wear, and loss of control, increasing the risk of a crash.
The remedy
Jayco will notify owners, and dealers will install a rubber bump stop into the top sides of the axles, as well as inspect the suspension and replace any defective leaf springs as necessary. Tires with visible damage will be replaced as well. All repairs will be performed free of charge. This recall began July 27, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901513.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 732 notices in the record whose component field names suspension. Across that group the median wait before owners were written to was 33 days.
Last checked . No change has been recorded in the wording.
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 20V385, wording as read on 16 September 2026. https://carsmultiverse.com/recall/20v385/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Jayco notices we hold
- 26V552: 2027 Heartland Bighorn recreational trailers
- 26V518: 2027 Jayco Eagle, Eagle SLE, and Heartland Sundance fifth wheel trailers
- 26V484: 2025 Entegra Reatta XL, Reatta, 2026 Cornerstone Reserve, 2024-2026 Cornerstone, Aspire, and Anthem motorhomes built on certain Spartan K1, K2, and K4 chassis
- 26V483: 2026 Entegra Anthem motorhomes
- 26V427: 2026 Heartland Cyclone travel trailers and Cyclone fifth wheel trailers
- 26V426: 2026 Seismic fifth toy haulers
- 26V416: 2027 Entegra Accolade and Jayco Seneca motorhomes
- 26V411: 2024 Jayco Alante and Entegra Vision recreational
All 207 Jayco campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 20V385 on 23 August 2026, they were:
- Defect summary
d25b971b - Consequence
fb01dbfb - Remedy
f17c3d7b
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 20V385 · how the whole register is watched
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