Setra S407 Cc, Setra S417 Tc, model years 2018 to 2020. Filed by Daimler Coaches North America and reported to NHTSA on 3 July 2020. 58 vehicles potentially affected.
What the notice says Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 S417 passenger coaches. The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Setra's own number for this recall: 75.00U20104A. That is the number on the owner letter and on the dealer paperwork. 20V394 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 20V394 cover?
- Setra S407 CC, Setra S417 TC, model years 2018-2020.
- What is wrong with them?
- Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 S417 passenger coaches. The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.
- What can happen if it is not put right?
- If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1-905-403-7807.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Setra calls this recall 75.00U20104A, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 20V394 |
|---|---|
| Filed by | Daimler Coaches North America |
| System at fault | Structure:Body |
| Reported to NHTSA | 3 July 2020 |
| Model years | 2018-2020 |
| Vehicles named | SETRA S407 CC, SETRA S417 TC |
What the notice says today
The consequence
If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.
The remedy
DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1-905-403-7807. DCNA's number for this recall is 75.00U20104A. Recall 21V469 supersedes this recall.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 901 notices in the record whose component field names structure. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 20V394, wording as read on 16 September 2026. https://carsmultiverse.com/recall/20v394/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Setra notices we hold
Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 20V394 on 23 August 2026, they were:
- Defect summary
6536066a - Consequence
593267b8 - Remedy
8e84d727
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 20V394 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Setra S407 CC, in all seven, is kept on that vehicle's own page, with the newest in each.
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