Entegra Qwest, Jayco Melbourne, Jayco Melbourne Prestige, model years 2020 to 2021. Filed by Jayco, Inc. and reported to NHTSA on 10 August 2020. 545 vehicles potentially affected.
What the notice says Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 20V468 cover?
- Entegra Qwest, Jayco Melbourne, Jayco Melbourne Prestige, model years 2020-2021.
- What is wrong with them?
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats.
- What can happen if it is not put right?
- If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
- Is there a fix yet?
- Yes, and it is free. Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.”
affected
in the notice
caught
| Campaign | 20V468 |
|---|---|
| Filed by | Jayco, Inc. |
| System at fault | Electrical System:Wiring |
| Reported to NHTSA | 10 August 2020 |
| Model years | 2020-2021 |
| Vehicles named | ENTEGRA QWEST, JAYCO MELBOURNE, JAYCO MELBOURNE PRESTIGE |
What the notice says today
The consequence
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
The remedy
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 1,836 notices in the record whose component field names electrical system. Across that group the median wait before owners were written to was 41 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Entegra Qwest recalls: 14 US campaigns
- Jayco Melbourne recalls: 13 US campaigns
- Jayco Melbourne Prestige recalls: 12 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 20V468, wording as read on 16 September 2026. https://carsmultiverse.com/recall/20v468/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Jayco notices we hold
- 26V552: 2027 Heartland Bighorn recreational trailers
- 26V518: 2027 Jayco Eagle, Eagle SLE, and Heartland Sundance fifth wheel trailers
- 26V484: 2025 Entegra Reatta XL, Reatta, 2026 Cornerstone Reserve, 2024-2026 Cornerstone, Aspire, and Anthem motorhomes built on certain Spartan K1, K2, and K4 chassis
- 26V483: 2026 Entegra Anthem motorhomes
- 26V427: 2026 Heartland Cyclone travel trailers and Cyclone fifth wheel trailers
- 26V426: 2026 Seismic fifth toy haulers
- 26V416: 2027 Entegra Accolade and Jayco Seneca motorhomes
- 26V411: 2024 Jayco Alante and Entegra Vision recreational
All 207 Jayco campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 20V468 on 23 August 2026, they were:
- Defect summary
09d13d2b - Consequence
bfa43cf4 - Remedy
3deaf0a9
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 20V468 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Jayco Melbourne Prestige, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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