Audi Q5, Audi Sq5, Volkswagen Atlas, Volkswagen Atlas Cross Sport, Volkswagen Jetta, Volkswagen Tiguan, model years 2020 to 2021. Filed by Volkswagen Group of America, Inc. and reported to NHTSA on 26 August 2020. 5,376 vehicles potentially affected.
What the notice says Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 20V505 cover?
- Audi Q5, Audi SQ5, Volkswagen Atlas, Volkswagen Atlas Cross Sport, Volkswagen Jetta, Volkswagen Tiguan, model years 2020-2021.
- What is wrong with them?
- Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
- What can happen if it is not put right?
- In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
- Is there a fix yet?
- Yes, and it is free. Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.”
affected
in the notice
caught
| Campaign | 20V505 |
|---|---|
| Filed by | Volkswagen Group of America, Inc. |
| System at fault | Seats |
| Reported to NHTSA | 26 August 2020 |
| Model years | 2020-2021 |
| Vehicles named | AUDI Q5, AUDI SQ5, VOLKSWAGEN ATLAS, VOLKSWAGEN ATLAS CROSS SPORT, VOLKSWAGEN JETTA, VOLKSWAGEN TIGUAN |
What the notice says today
The consequence
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
The remedy
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 459 notices in the record whose component field names seats. Across that group the median wait before owners were written to was 44 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Audi Q5 recalls: 25 US campaigns since 2016
- Audi SQ5 recalls: 14 US campaigns
- Volkswagen Atlas recalls: 46 US campaigns
- Volkswagen Atlas Cross Sport recalls: 30 US campaigns
- Volkswagen Jetta recalls: 27 US campaigns
- Volkswagen Tiguan recalls: 31 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 20V505, wording as read on 16 September 2026. https://carsmultiverse.com/recall/20v505/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Volkswagen notices we hold
- 26V473: 2024-2026 Atlas Cross Sport and Atlas
- 26V321: 2024 Tiguan
- 26V258: 2025-2026 Taos
- 26V185: 2025 Jetta and Taos
- 26V138: 2025-2026 Jetta
- 26V030: 2023-2025 ID
- 26V028: 2023-2024 ID
- 25V854: 2025 Tiguan
All 272 Volkswagen campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 20V505 on 23 August 2026, they were:
- Defect summary
d12f31aa - Consequence
c28f184b - Remedy
16c8e9ab
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 20V505 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Volkswagen Atlas Cross Sport, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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