Newmar Dutch Star, Newmar Essex, Newmar London Aire, Newmar Mountain Aire, Newmar New Aire, Newmar Ventana, model years 2018 to 2019. Filed by Newmar Corporation and reported to NHTSA on 27 August 2020. 732 vehicles potentially affected.
What the notice says Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Newmar's own number for this recall: 20V-485. That is the number on the owner letter and on the dealer paperwork. 20V509 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 20V509 cover?
- Newmar Dutch Star, Newmar Essex, Newmar London Aire, Newmar Mountain Aire, Newmar New Aire, Newmar Ventana, model years 2018-2019.
- What is wrong with them?
- Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night.
- What can happen if it is not put right?
- Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Newmar calls this recall 20V-485, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Glare can reduce the driver's visibility of the road, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 20V509 |
|---|---|
| Filed by | Newmar Corporation |
| System at fault | Electrical System:Software |
| Reported to NHTSA | 27 August 2020 |
| Model years | 2018-2019 |
| Vehicles named | NEWMAR DUTCH STAR, NEWMAR ESSEX, NEWMAR LONDON AIRE, NEWMAR MOUNTAIN AIRE, NEWMAR NEW AIRE, NEWMAR VENTANA |
What the notice says today
The consequence
Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
The remedy
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 1,836 notices in the record whose component field names electrical system. Across that group the median wait before owners were written to was 41 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Newmar Dutch Star recalls: 56 US campaigns
- Newmar Essex recalls: 54 US campaigns
- Newmar London Aire recalls: 37 US campaigns
- Newmar Mountain Aire recalls: 47 US campaigns
- Newmar New Aire recalls: 21 US campaigns
- Newmar Ventana recalls: 46 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 20V509, wording as read on 16 September 2026. https://carsmultiverse.com/recall/20v509/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Newmar notices we hold
- 26V273: 2026 Freedom Aire motorhomes
- 26V272: 2026 Freedom Aire motorhomes
- 26V108: 2018-2026 Bay Star and Bay Star Sport motorhomes
- 26V107: 2026 Freedom Aire motorhomes
- 26V015: 2026 Freedom Aire motorhomes equipped with a ThermaHeat Tank Pad
- 25V431: 2023-2024 London Aire, Essex, and 2016-2024 King Aire motorhomes
- 24V787: 2023-2025 Super Star motorhomes
- 24V301: 2022 Bay Star motorhomes
All 105 Newmar campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 20V509 on 23 August 2026, they were:
- Defect summary
d8b2563b - Consequence
3af292a2 - Remedy
3c6735d4
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 20V509 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Newmar Mountain Aire, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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