Freightliner Sprinter (Vs30), Freightliner Sprinter 1500, Freightliner Sprinter 2500, Freightliner Sprinter 3500, Freightliner Sprinter 4500, Mercedes-Benz Sprinter (Vs30), model year 2019. Filed by Daimler Vans USA, LLC and reported to NHTSA on 8 December 2020. 9 vehicles potentially affected.
What the notice says Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Dvusa's own number for this recall: VS3PRIDIBA. That is the number on the owner letter and on the dealer paperwork. 20V756 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 20V756 cover?
- Freightliner Sprinter (VS30), Freightliner Sprinter 1500, Freightliner Sprinter 2500, Freightliner Sprinter 3500, Freightliner Sprinter 4500, Mercedes-Benz Sprinter (VS30), Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500, model year 2019.
- What is wrong with them?
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
- What can happen if it is not put right?
- If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
- Is there a fix yet?
- Not yet, on the wording NHTSA publishes today. DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Dvusa calls this recall VS3PRIDIBA, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially…”
affected
in the notice
caught
| Campaign | 20V756 |
|---|---|
| Filed by | Daimler Vans USA, LLC |
| System at fault | Equipment:Other:Owners/Service/Other Manual |
| Reported to NHTSA | 8 December 2020 |
| Model years | 2019-2019 |
| Vehicles named | FREIGHTLINER SPRINTER (VS30), FREIGHTLINER SPRINTER 1500, FREIGHTLINER SPRINTER 2500, FREIGHTLINER SPRINTER 3500, FREIGHTLINER SPRINTER 4500, MERCEDES-BENZ SPRINTER (VS30), MERCEDES-BENZ SPRINTER 1500, MERCEDES-BENZ SPRINTER 2500, MERCEDES-BENZ SPRINTER 3500, MERCEDES-BENZ SPRINTER 4500 |
What the notice says today
The consequence
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
The remedy
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 2,632 notices in the record whose component field names equipment. Across that group the median wait before owners were written to was 29 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Freightliner Sprinter (VS30) recalls: 6 US campaigns
- Freightliner Sprinter 1500 recalls: 39 US campaigns
- Freightliner Sprinter 2500 recalls: 61 US campaigns
- Freightliner Sprinter 3500 recalls: 62 US campaigns
- Freightliner Sprinter 4500 recalls: 38 US campaigns
- Mercedes-Benz Sprinter (VS30) recalls: 15 US campaigns
- Mercedes-Benz Sprinter 1500 recalls: 55 US campaigns
- Mercedes Benz Sprinter 2500 recalls: 3 US campaigns
- Mercedes Benz Sprinter 3500 recalls: 3 US campaigns
- Mercedes-Benz Sprinter 4500 recalls: 54 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 20V756, wording as read on 16 September 2026. https://carsmultiverse.com/recall/20v756/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 20V756 on 23 August 2026, they were:
- Defect summary
e9b89148 - Consequence
f6980672 - Remedy
58017c8b
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 20V756 · how the whole register is watched
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