Volkswagen Jetta, Volkswagen Tiguan, model year 2021. Filed by Volkswagen Group of America, Inc. and reported to NHTSA on 1 February 2021. 57 vehicles potentially affected.
What the notice says Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Volkswagen's own number for this recall: 72L6. That is the number on the owner letter and on the dealer paperwork. 21V038 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 21V038 cover?
- Volkswagen Jetta, Volkswagen Tiguan, model year 2021.
- What is wrong with them?
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
- What can happen if it is not put right?
- The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
- Is there a fix yet?
- Yes, and it is free. Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Volkswagen calls this recall 72L6, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.”
affected
in the notice
caught
| Campaign | 21V038 |
|---|---|
| Filed by | Volkswagen Group of America, Inc. |
| System at fault | Seats |
| Reported to NHTSA | 1 February 2021 |
| Model years | 2021-2021 |
| Vehicles named | VOLKSWAGEN JETTA, VOLKSWAGEN TIGUAN |
What the notice says today
The consequence
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
The remedy
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 459 notices in the record whose component field names seats. Across that group the median wait before owners were written to was 44 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 21V038, wording as read on 16 September 2026. https://carsmultiverse.com/recall/21v038/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Volkswagen notices we hold
- 26V473: 2024-2026 Atlas Cross Sport and Atlas
- 26V321: 2024 Tiguan
- 26V258: 2025-2026 Taos
- 26V185: 2025 Jetta and Taos
- 26V138: 2025-2026 Jetta
- 26V030: 2023-2025 ID
- 26V028: 2023-2024 ID
- 25V854: 2025 Tiguan
All 272 Volkswagen campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 21V038 on 23 August 2026, they were:
- Defect summary
0cd0d6d9 - Consequence
cb0d89b2 - Remedy
1d78daec
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 21V038 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Volkswagen Tiguan, in all seven, is kept on that vehicle's own page, with the newest in each.
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