Mercedes-Benz A 220, Mercedes-Benz Amg A35, Mercedes-Benz Amg Cla35, Mercedes-Benz Amg Cla45, Mercedes-Benz Amg Cls53, Mercedes-Benz Amg E53, model years 2019 to 2021. Filed by Mercedes-Benz USA, LLC and reported to NHTSA on 14 May 2021. 343,191 vehicles potentially affected.
What the notice says Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Mercedes-Benz's own number for this recall: 2021050012. That is the number on the owner letter and on the dealer paperwork. 21V354 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 21V354 cover?
- Mercedes-Benz A 220, Mercedes-Benz AMG A35, Mercedes-Benz AMG Cla35, Mercedes-Benz AMG Cla45, Mercedes-Benz AMG CLS53, Mercedes-Benz AMG E53, Mercedes-Benz AMG E63S, Mercedes-Benz AMG Gla35, model years 2019-2021.
- What is wrong with them?
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details.
- What can happen if it is not put right?
- A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
- Is there a fix yet?
- Yes, and it is free. The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Mercedes-Benz calls this recall 2021050012, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.”
affected
in the notice
caught
| Campaign | 21V354 |
|---|---|
| Filed by | Mercedes-Benz USA, LLC |
| System at fault | Back Over Prevention:Sensing System:Camera |
| Reported to NHTSA | 14 May 2021 |
| Model years | 2019-2021 |
| Vehicles named | MERCEDES-BENZ A 220, MERCEDES-BENZ AMG A35, MERCEDES-BENZ AMG CLA35, MERCEDES-BENZ AMG CLA45, MERCEDES-BENZ AMG CLS53, MERCEDES-BENZ AMG E53, MERCEDES-BENZ AMG E63S, MERCEDES-BENZ AMG GLA35, MERCEDES-BENZ AMG GLA45, MERCEDES-BENZ AMG GLB35, MERCEDES-BENZ AMG GLC43, MERCEDES-BENZ AMG GLC63, MERCEDES-BENZ AMG GLE53, MERCEDES-BENZ AMG GLE63 S |
This is not an ordinary campaign.
- The remedy is delivered over the air. There may be no garage visit, no invoice and no paper trail the owner ever sees, which is also why a later revision to the wording can pass unnoticed.
What the notice says today
The consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
The remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 246 notices in the record whose component field names back over prevention. Across that group the median wait before owners were written to was 48 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Mercedes-Benz A 220 recalls: 16 US campaigns
- Mercedes-Benz AMG A35 recalls: 8 US campaigns
- Mercedes-Benz AMG Cla35 recalls: 8 US campaigns
- Mercedes-Benz AMG Cla45 recalls: 18 US campaigns
- Mercedes-Benz AMG CLS53 recalls: 17 US campaigns
- Mercedes-Benz AMG E53 recalls: 25 US campaigns
- Mercedes-Benz AMG E63s recalls: 14 US campaigns
- Mercedes-Benz AMG Gla35 recalls: 6 US campaigns
- Mercedes-Benz AMG Gla45 recalls: 10 US campaigns
- Mercedes-Benz AMG GLB35 recalls: 10 US campaigns
- Mercedes-Benz AMG GLC43 recalls: 27 US campaigns
- Mercedes-Benz AMG GLC63 recalls: 21 US campaigns
- Mercedes-Benz AMG Gle53 recalls: 19 US campaigns
- Mercedes-Benz AMG Gle63 S recalls: 7 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 21V354, wording as read on 16 September 2026. https://carsmultiverse.com/recall/21v354/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 21V354 on 23 August 2026, they were:
- Defect summary
ab553edf - Consequence
ffbc43ee - Remedy
e838fc8d
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 21V354 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Mercedes-Benz AMG Cla35, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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