Tourig Mercedes-Benz Sprinter, model year 2017. Filed by Tourig and reported to NHTSA on 14 December 2021. 1 vehicles potentially affected.
What the notice says TOURIG is recalling one 2017 Mercedes-Benz Sprinter vehicle, equipped with a Multiplex G9 unit used for controlling equipment and accessories in the motorhome. Excessive voltage may cause the components on the board to become damaged.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 21V970 cover?
- Tourig Mercedes-Benz Sprinter, model year 2017.
- What is wrong with them?
- TOURIG is recalling one 2017 Mercedes-Benz Sprinter vehicle, equipped with a Multiplex G9 unit used for controlling equipment and accessories in the motorhome. Excessive voltage may cause the components on the board to become damaged.
- What can happen if it is not put right?
- Damaged components may overheat, increasing the risk of a fire.
- Is there a fix yet?
- Yes, and it is free. Dealers will install an additional circuit module to the existing component board, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact TOURIG at 1-303-710-2914.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Damaged components may overheat, increasing the risk of a fire.”
affected
in the notice
caught
| Campaign | 21V970 |
|---|---|
| Filed by | TOURIG |
| System at fault | Electrical System |
| Reported to NHTSA | 14 December 2021 |
| Model years | 2017-2017 |
| Vehicles named | TOURIG MERCEDES-BENZ SPRINTER |
What the notice says today
The consequence
Damaged components may overheat, increasing the risk of a fire.
The remedy
Dealers will install an additional circuit module to the existing component board, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact TOURIG at 1-303-710-2914.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 1,836 notices in the record whose component field names electrical system. Across that group the median wait before owners were written to was 41 days.
Last checked . No change has been recorded in the wording.
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 21V970, wording as read on 16 September 2026. https://carsmultiverse.com/recall/21v970/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 21V970 on 23 August 2026, they were:
- Defect summary
bda80d9e - Consequence
5bbb1844 - Remedy
9a6cd080
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 21V970 · how the whole register is watched
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