Freightliner Sprinter 1500, Freightliner Sprinter 2500, Freightliner Sprinter 3500, Freightliner Sprinter 4500, Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500, model years 2019 to 2020. Filed by Daimler Vans USA, LLC and reported to NHTSA on 15 December 2021. 48,400 vehicles potentially affected.
What the notice says Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Dvusa's own number for this recall: VS3PA27 ERI/ERO. That is the number on the owner letter and on the dealer paperwork. 21V972 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 21V972 cover?
- Freightliner Sprinter 1500, Freightliner Sprinter 2500, Freightliner Sprinter 3500, Freightliner Sprinter 4500, Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500, Mercedes-Benz Sprinter 3500, Mercedes-Benz Sprinter 4500, model years 2019-2020.
- What is wrong with them?
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
- What can happen if it is not put right?
- Unintentional vehicle movement can increase the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Dvusa calls this recall VS3PA27 ERI/ERO, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Unintentional vehicle movement can increase the risk of a crash.”
affected
in the notice
caught
| Campaign | 21V972 |
|---|---|
| Filed by | Daimler Vans USA, LLC |
| System at fault | Electrical System:Software |
| Reported to NHTSA | 15 December 2021 |
| Model years | 2019-2020 |
| Vehicles named | FREIGHTLINER SPRINTER 1500, FREIGHTLINER SPRINTER 2500, FREIGHTLINER SPRINTER 3500, FREIGHTLINER SPRINTER 4500, MERCEDES-BENZ SPRINTER 1500, MERCEDES-BENZ SPRINTER 2500, MERCEDES-BENZ SPRINTER 3500, MERCEDES-BENZ SPRINTER 4500 |
What the notice says today
The consequence
Unintentional vehicle movement can increase the risk of a crash.
The remedy
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 1,836 notices in the record whose component field names electrical system. Across that group the median wait before owners were written to was 41 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Freightliner Sprinter 1500 recalls: 39 US campaigns
- Freightliner Sprinter 2500 recalls: 61 US campaigns
- Freightliner Sprinter 3500 recalls: 62 US campaigns
- Freightliner Sprinter 4500 recalls: 38 US campaigns
- Mercedes-Benz Sprinter 1500 recalls: 55 US campaigns
- Mercedes Benz Sprinter 2500 recalls: 3 US campaigns
- Mercedes Benz Sprinter 3500 recalls: 3 US campaigns
- Mercedes-Benz Sprinter 4500 recalls: 54 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 21V972, wording as read on 16 September 2026. https://carsmultiverse.com/recall/21v972/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 21V972 on 23 August 2026, they were:
- Defect summary
d01f954f - Consequence
398a69d1 - Remedy
ac7944d5
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 21V972 · how the whole register is watched
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Owners of these cars
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