Carquest Left Lower Ball Joint, Carquest Right Lower Ball Joint, model year 9999. Filed by Advance Stores Company, Incorporated and reported to NHTSA on 9 May 2023. 1,546 vehicles potentially affected.
What the notice says Advance Stores Company, Incorporated (Advance) is recalling certain Carquest Left and Right Lower Ball Joints, with part numbers 410-234673 and 410-234674. The ball joint may separate from the steering knuckle.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 23E038 cover?
- Carquest Left Lower Ball Joint, Carquest Right Lower Ball Joint.
- What is wrong with them?
- Advance Stores Company, Incorporated (Advance) is recalling certain Carquest Left and Right Lower Ball Joints, with part numbers 410-234673 and 410-234674. The ball joint may separate from the steering knuckle.
- What can happen if it is not put right?
- Ball joint separation may cause a loss of steering control, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Advance will notify owners to have the ball joints replaced, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact Advance customer service at 1-540-561-3509.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Ball joint separation may cause a loss of steering control, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 23E038 |
|---|---|
| Filed by | Advance Stores Company, Incorporated |
| System at fault | Suspension:Front:Control Arm:Lower Ball Joint |
| Reported to NHTSA | 9 May 2023 |
| Model years | 9999-9999 |
| Vehicles named | CARQUEST LEFT LOWER BALL JOINT, CARQUEST RIGHT LOWER BALL JOINT |
What the notice says today
The consequence
Ball joint separation may cause a loss of steering control, increasing the risk of a crash.
The remedy
Advance will notify owners to have the ball joints replaced, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact Advance customer service at 1-540-561-3509.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 732 notices in the record whose component field names suspension. Across that group the median wait before owners were written to was 33 days.
Last checked . No change has been recorded in the wording.
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 23E038, wording as read on 16 September 2026. https://carsmultiverse.com/recall/23e038/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 23E038 on 23 August 2026, they were:
- Defect summary
ef690c24 - Consequence
41aaa70e - Remedy
96000d43
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 23E038 · how the whole register is watched
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