Mercedes-Benz Amg Eqs53, Mercedes-Benz Eqe 350, Mercedes-Benz Eqs 450+, Mercedes-Benz Eqs450, Mercedes-Benz Eqs580, Mercedes-Benz S580e, model years 2022 to 2023. Filed by Mercedes-Benz USA, LLC and reported to NHTSA on 2 May 2023. 3,828 vehicles potentially affected.
What the notice says Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Mercedes-Benz's own number for this recall: 2023070013. That is the number on the owner letter and on the dealer paperwork. 23V309 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 23V309 cover?
- Mercedes-Benz AMG EQS53, Mercedes-Benz EQE 350, Mercedes-Benz EQS 450+, Mercedes-Benz EQS450, Mercedes-Benz EQS580, Mercedes-Benz S580E, model years 2022-2023.
- What is wrong with them?
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction.
- What can happen if it is not put right?
- A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
- Is there a fix yet?
- Yes, and it is free. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Mercedes-Benz calls this recall 2023070013, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.”
affected
in the notice
caught
| Campaign | 23V309 |
|---|---|
| Filed by | Mercedes-Benz USA, LLC |
| System at fault | Electrical System:Propulsion System:Traction Battery Thermal:Management:Software |
| Reported to NHTSA | 2 May 2023 |
| Model years | 2022-2023 |
| Vehicles named | MERCEDES-BENZ AMG EQS53, MERCEDES-BENZ EQE 350, MERCEDES-BENZ EQS 450+, MERCEDES-BENZ EQS450, MERCEDES-BENZ EQS580, MERCEDES-BENZ S580E |
What the notice says today
The consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
The remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 1,836 notices in the record whose component field names electrical system. Across that group the median wait before owners were written to was 41 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Mercedes-Benz EQE 350+ recalls: 4 US campaigns
- Mercedes-Benz EQS 450 recalls: 11 US campaigns
- Mercedes-Benz EQS450 recalls: 3 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 23V309, wording as read on 16 September 2026. https://carsmultiverse.com/recall/23v309/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 23V309 on 5 September 2026, they were:
- Defect summary
625e0d94 - Consequence
b7fc2a93 - Remedy
0d6f0c1c
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 23V309 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Mercedes-Benz EQE 350+, in all seven, is kept on that vehicle's own page, with the newest in each.
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