Mitsubishi Outlander, Mitsubishi Outlander Phev, model years 2022 to 2023. Filed by Mitsubishi Motors North America, Inc. and reported to NHTSA on 6 June 2023. 89,907 vehicles potentially affected.
What the notice says Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Mitsubishi's own number for this recall: SR-23-001. That is the number on the owner letter and on the dealer paperwork. 23V345 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 23V345 cover?
- Mitsubishi Outlander, Mitsubishi Outlander PHEV, model years 2022-2023.
- What is wrong with them?
- Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display.
- What can happen if it is not put right?
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Is there a fix yet?
- Yes, and it is free. Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Mitsubishi calls this recall SR-23-001, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.”
affected
in the notice
caught
| Campaign | 23V345 |
|---|---|
| Filed by | Mitsubishi Motors North America, Inc. |
| System at fault | Back Over Prevention:Display Function |
| Reported to NHTSA | 6 June 2023 |
| Model years | 2022-2023 |
| Vehicles named | MITSUBISHI OUTLANDER, MITSUBISHI OUTLANDER PHEV |
What the notice says today
The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The consequence
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
The remedy
Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
What it said before
Nothing has changed while we have been watching. We last read the wording of this campaign on 17 September 2026, and it matched the copy we already held.
That copy hashes to 7b86747afb42ec947795da17f0354353…, so if it is ever edited the change is provable rather than a matter of memory.
This is one of 246 notices in the record whose component field names back over prevention. Across that group the median wait before owners were written to was 48 days.
Last checked . No change has been recorded in the wording.
The same recall in other countries
This campaign carries a manufacturer code that also appears in another country’s register, which means the same defect was recalled there too.
- Canada: Transport Canada recall 2023285, recorded 12 May 2023 (25 days before the American filing)
Matched on SR23001, the manufacturer’s own number for this campaign, which is the only field the registers share. Exact match, nothing paired on brand and date. The two dates are adjacent instruments rather than the same one, so a difference of a day or two means nothing.
How often the two countries file on the same day · The European alerts
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 23V345, wording as read on 17 September 2026. https://carsmultiverse.com/recall/23v345/
The copy quoted above hashes to 7b86747afb42ec947795da17f0354353…. If the notice is reworded later, that fingerprint will not match, which is how a reader checks that the quotation was of the version we say it was.
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 23V345 on 23 August 2026, they were:
- Defect summary
28af40a5 - Consequence
4c7c70cd - Remedy
cff85b3f
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 23V345 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Mitsubishi Outlander PHEV, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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