Jayco Melbourne, Jayco Melbourne Prestige, model years 2020 to 2021. Filed by Jayco, Inc. and reported to NHTSA on 1 June 2023. 62 vehicles potentially affected.
What the notice says Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Jayco's own number for this recall: DAIMLER 23V-204. That is the number on the owner letter and on the dealer paperwork. 23V390 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 23V390 cover?
- Jayco Melbourne, Jayco Melbourne Prestige, model years 2020-2021.
- What is wrong with them?
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.
- What can happen if it is not put right?
- A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Jayco calls this recall DAIMLER 23V-204, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 23V390 |
|---|---|
| Filed by | Jayco, Inc. |
| System at fault | Electrical System:Instrument Cluster/Panel |
| Reported to NHTSA | 1 June 2023 |
| Model years | 2020-2021 |
| Vehicles named | JAYCO MELBOURNE, JAYCO MELBOURNE PRESTIGE |
What the notice says today
The consequence
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
The remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 1,836 notices in the record whose component field names electrical system. Across that group the median wait before owners were written to was 41 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 23V390, wording as read on 16 September 2026. https://carsmultiverse.com/recall/23v390/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Jayco notices we hold
- 26V552: 2027 Heartland Bighorn recreational trailers
- 26V518: 2027 Jayco Eagle, Eagle SLE, and Heartland Sundance fifth wheel trailers
- 26V484: 2025 Entegra Reatta XL, Reatta, 2026 Cornerstone Reserve, 2024-2026 Cornerstone, Aspire, and Anthem motorhomes built on certain Spartan K1, K2, and K4 chassis
- 26V483: 2026 Entegra Anthem motorhomes
- 26V427: 2026 Heartland Cyclone travel trailers and Cyclone fifth wheel trailers
- 26V426: 2026 Seismic fifth toy haulers
- 26V416: 2027 Entegra Accolade and Jayco Seneca motorhomes
- 26V411: 2024 Jayco Alante and Entegra Vision recreational
All 207 Jayco campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 23V390 on 5 September 2026, they were:
- Defect summary
395b8919 - Consequence
bf86c87f - Remedy
a37a1a8f
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 23V390 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Jayco Melbourne Prestige, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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