Polestar Polestar 2, model year 2023. Filed by Polestar Automotive USA, Inc. and reported to NHTSA on 12 July 2023. 3 vehicles potentially affected.
What the notice says Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Polestar's own number for this recall: R10245. That is the number on the owner letter and on the dealer paperwork. 23V476 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 23V476 cover?
- Polestar Polestar 2, model year 2023.
- What is wrong with them?
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
- What can happen if it is not put right?
- The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Polestar calls this recall R10245, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 23V476 |
|---|---|
| Filed by | Polestar Automotive USA, Inc. |
| System at fault | Suspension:Front:Control Arm:Lower Ball Joint |
| Reported to NHTSA | 12 July 2023 |
| Model years | 2023-2023 |
| Vehicles named | POLESTAR POLESTAR 2 |
What the notice says today
The consequence
The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 732 notices in the record whose component field names suspension. Across that group the median wait before owners were written to was 33 days.
Last checked . No change has been recorded in the wording.
The same recall in other countries
This campaign carries a manufacturer code that also appears in another country’s register, which means the same defect was recalled there too.
- Canada: Transport Canada recall 2023381, recorded 12 July 2023 (within a week of the American filing)
- European Union: Safety Gate alert A12/02025/23, published 8 September 2023, raised by Germany (the Commission’s own page) (58 days after the American filing)
Matched on R10245, the manufacturer’s own number for this campaign, which is the only field the registers share. Exact match, nothing paired on brand and date. The two dates are adjacent instruments rather than the same one, so a difference of a day or two means nothing.
How often the two countries file on the same day · The European alerts
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 23V476, wording as read on 16 September 2026. https://carsmultiverse.com/recall/23v476/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Polestar notices we hold
- 26V037: 2025 Polestar 3
- 25V615: 2021-2025 Polestar 2
- 25V555: 2025 Polestar 3
- 25V453: 2025 Polestar 3
- 25V420: 2025 Polestar 3
- 25V409: 2021 and 2024 Polestar 2
- 25V293: Polestar 3
- 25V280: 2021-2025 Polestar 2
All 17 Polestar campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 23V476 on 5 September 2026, they were:
- Defect summary
4c16d3b4 - Consequence
6e0f4d27 - Remedy
2f424128
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 23V476 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Polestar Polestar 2, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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