Mercedes-Benz Amg Eqe, Mercedes-Benz Eqe 350, Mercedes-Benz Eqe 500, model year 2023. Filed by Mercedes-Benz USA, LLC and reported to NHTSA on 4 August 2023. 10 vehicles potentially affected.
What the notice says Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Mercedes-Benz's own number for this recall: 2023080004. That is the number on the owner letter and on the dealer paperwork. 23V555 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 23V555 cover?
- Mercedes-Benz AMG EQE, Mercedes-Benz EQE 350, Mercedes-Benz EQE 500, model year 2023.
- What is wrong with them?
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
- What can happen if it is not put right?
- In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
- Is there a fix yet?
- Yes, and it is free. Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Mercedes-Benz calls this recall 2023080004, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.”
affected
in the notice
caught
| Campaign | 23V555 |
|---|---|
| Filed by | Mercedes-Benz USA, LLC |
| System at fault | Structure:Frame And Members |
| Reported to NHTSA | 4 August 2023 |
| Model years | 2023-2023 |
| Vehicles named | MERCEDES-BENZ AMG EQE, MERCEDES-BENZ EQE 350, MERCEDES-BENZ EQE 500 |
What the notice says today
The consequence
In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
The remedy
Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 901 notices in the record whose component field names structure. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Mercedes-Benz AMG EQE recalls: 3 US campaigns
- Mercedes-Benz EQE 350+ recalls: 4 US campaigns
- Mercedes-Benz EQE 500 recalls: 3 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 23V555, wording as read on 16 September 2026. https://carsmultiverse.com/recall/23v555/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 23V555 on 5 September 2026, they were:
- Defect summary
fd68c8e6 - Consequence
dd4f0a63 - Remedy
4216d1e8
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 23V555 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Mercedes-Benz AMG EQE, in all seven, is kept on that vehicle's own page, with the newest in each.
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