Kia Soul Ev, model years 2015 to 2019. Filed by Kia America, Inc. and reported to NHTSA on 26 October 2023. 6,262 vehicles potentially affected.
What the notice says Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Kia's own number for this recall: SC287. That is the number on the owner letter and on the dealer paperwork. 23V724 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 23V724 cover?
- Kia Soul Ev, model years 2015-2019.
- What is wrong with them?
- Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
- What can happen if it is not put right?
- Unintended vehicle movement can increase the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Kia calls this recall SC287, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Unintended vehicle movement can increase the risk of a crash.”
affected
in the notice
caught
| Campaign | 23V724 |
|---|---|
| Filed by | Kia America, Inc. |
| System at fault | Power Train:Automatic Transmission:Gear Position Indication (PRNDL) |
| Reported to NHTSA | 26 October 2023 |
| Model years | 2015-2019 |
| Vehicles named | KIA SOUL EV |
What the notice says today
The consequence
Unintended vehicle movement can increase the risk of a crash.
The remedy
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 816 notices in the record whose component field names power train. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 23V724, wording as read on 16 September 2026. https://carsmultiverse.com/recall/23v724/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
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- 26V356: 2027 Telluride and Telluride Hybrid
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- 26V135: 2027 Kia Telluride and 2026 Kia K4
- 26V105: 2025 Telluride
All 164 Kia campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 23V724 on 5 September 2026, they were:
- Defect summary
12c98532 - Consequence
0dd4cce3 - Remedy
9ebc6474
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 23V724 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Kia Soul Ev, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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